Gerardo Ocampo
Wauconda,IL
Summary
Highly experienced Refining Manager and Analytical Chemist with over 12 years of expertise in the precious metal refining industry. Proven track record of managing refining processes, conducting detailed chemical analyses, and ensuring quality control. Strong leadership skills with the ability to drive operational efficiency and develop new business opportunities. Seeking to leverage my extensive technical background and sales experience in a management role within Precious Metal Industry.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Founder and Owner
Luna Lux Collection
01.2024 - Current
- Established and managed a business offering permanent jewelry, home, and lifestyle items.
- Oversaw product selection, inventory management, and customer service.
- Implemented marketing strategies to increase brand awareness and sales.
- Managed all financial aspects of the business, including budgeting and accounting.
- Coordinated pop-up events and private home events to expand customer base.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Refining Manager and Analytical Chemist
Precious Metal Refining Services
01.2012 - 01.2024
- Managed refining operations to ensure efficient processing of precious metals.
- Conducted complex chemical analyses to determine metal content and quality.
- Implemented quality control procedures to maintain high standards.
- Developed and maintained relationships with key clients and suppliers.
- Identified opportunities for process improvements and cost reductions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Assisted in sales efforts by providing technical expertise and support.
Education
Some College (No Degree) - Business Management And Nursing
College of Lake County
GrayslakeSkills
- Technical Sales Expertise
- Chemical Analysis
- Classical Fire Assay
- Atomic Absorption Spectroscopy
- Marketing Strategy
- Strategic Thinking
- Proficient in Sales Force
- Entrepreneurial and Innovative
- Quality Control
- Client Relationship Management
- Process Improvement
- Team Leadership
- Business Development
- Technical Support
- Entrepreneurship
- Event Coordination
Certification
- Certified Nursing Assistant (CNA)
- Atomic Absorption Spectroscopy
References
Available upon Request
Projects or Accomplishments
- Successfully improved the refining process, reducing costs while increasing output quality.
- Led a project that enhanced the accuracy to 2ppm of metal content analysis, resulting in better client satisfaction and retention.
- Developed and implemented a training program for new technicians.
- Launched Luna Lux Collection, on its way to become a profitable business within the first year.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Founder and Owner
Luna Lux Collection
01.2024 - Current
Refining Manager and Analytical Chemist
Precious Metal Refining Services
01.2012 - 01.2024
Some College (No Degree) - Business Management And Nursing
College of Lake County
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