Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Gerardo Valdes

Henrico,VA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Customer Service Representative

Publix
Henrico, VA
07.2021 - 10.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.

Education

High School Diploma -

Douglas Southall Freeman High School
Henrico County
06.2022

Skills

  • Upbeat and Positive Personality
  • Information Inputting
  • Customer Service and Assistance
  • Answering Customer Questions
  • Active Listening
  • Patient and Empathetic
  • Calm and Professional Under Pressure

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Publix
07.2021 - 10.2021

High School Diploma -

Douglas Southall Freeman High School

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Gerardo Valdes