Gerardo Zavala
Tyler,TX
Summary
Reliable and upbeat USMC Veteran successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Side Cook
Panda Express
10.2023 - Current
- Enhanced kitchen efficiency by maintaining a clean and organized workspace throughout service.
- Supported culinary team with timely food preparation for consistent dish quality and presentation.
- Prepared various menu items, contributing to a smooth service flow and satisfied customers.
- Ensured proper food storage and handling practices, maintaining optimal freshness and reducing waste.
Perishables Department Manager
Brookshire's Grocery
06.2020 - 10.2023
- Opened cartons and priced items accurately, maintaining store shelves fully stocked according to tag allocations.
- Assisted in building store displays, effectively implementing layout plans determined by district leaders.
- Developed and maintained schedule for staging and delivering orders.
- Organized storage areas to maximize capacity, minimize product handling and satisfy temperature requirements.
- Unloaded, transported and stocked merchandise with commitment to optimal freshness.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Water Treatment Specialist
United States Marine Corps
05.2016 - 05.2020
- Recorded test data and prepared reports, summaries or charts to interpret test results.
- Performed water quality analysis, testing, and verification.
- Collected water samples to test alkalinity, hardness and residual levels.
- Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
- Adhered to EPA and OSHA regulations.
Education
Associate of Applied Science - Human Performance
Tyler Junior College
Tyler, TX12.2024
High School Diploma -
Arp High School
Arp, TX05.2013
Skills
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Adaptable and Flexible
- Bilingual
- Upbeat and Positive Personality
- Verbal and Written Communication
- Highly Professional
Languages
Spanish
Timeline
Side Cook
Panda Express
10.2023 - Current
Perishables Department Manager
Brookshire's Grocery
06.2020 - 10.2023
Water Treatment Specialist
United States Marine Corps
05.2016 - 05.2020
Associate of Applied Science - Human Performance
Tyler Junior College
High School Diploma -
Arp High School
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