Dynamic professional with extensive experience in customer service and team collaboration. Proven ability to adapt to changing environments and enhance customer experiences through effective problem-solving.
Work History
Cashier Team Lead
6 Years 2 Months
Shoprite Store | 09.1989 - 11.1995
Supervised daily cash register operations, ensuring accurate transactions and compliance with company policies.
Trained and mentored new cashiers on customer service standards and point-of-sale systems.
Resolved customer inquiries and complaints efficiently to enhance shopping experience.
Collaborated with management to implement promotional campaigns and improve checkout efficiency.
Color Control
11 Years 4 Months
Burlington Industries | 09.2010 - 01.2022
Supported personal responsibility and intrinsic motivation across all tasks assigned.
Contributed to positive team interactions in challenging environments.
Collaborated with peers while managing individual responsibilities.
Adapted quickly to changing situations and learned new skills effectively.
Operator
12 Years 2 Months
JP Stevens | 04.1998 - 06.2010
Operated machinery to ensure efficient production flow and quality standards.
Monitored equipment performance, identifying issues for timely resolution.
Assisted in training new operators on safety protocols and operational procedures.
Conducted regular inspections of equipment to maintain optimal functionality.
Education
Associate of Applied Science
Sandhills Community College | Pinehurst, NC | 05.1996