Germaine Kirby
Summary
Qualified Medical Office Coordinator with solid background in medical education coordination. Adept at organizing educational programs and facilitating communication between departments. Demonstrated ability in managing schedules and maintaining accurate records, showcasing strong organizational and interpersonal skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Medical Education Coordinator
GME Office
02.2024 - Current
- Promoted a positive learning environment through effective conflict resolution among students or between students/faculty members when necessary.
- Assisted in recruitment efforts by organizing open houses, preparing promotional materials, and conducting informational sessions for prospective students.
- Contributed to financial management by monitoring budgets, processing invoices, and assisting with grant applications for educational programs.
- Streamlined curriculum development by collaborating with faculty members, ensuring cohesive course content and learning outcomes.
- Facilitated communication between students, faculty members, administrators, and external partners to ensure seamless coordination of educational activities.
- Ensured the timely delivery of course materials and resources by coordinating with internal departments such as library services and IT support.
- Collaborated with administrators to determine course objectives.
- Answering calls, onboarding residents/fellows, NP students, PA students, and SRNA students for electives that are offered in different departments within the hospital. Complete verification requests and assist with affiliation agreement requests, along with other assigned tasks.
Lead Unit Secretary
Levindale Hebrew Geriatric Center and Hospital
10.2007 - 08.2024
- Nurse Tech
- Facilitated and maintained a safe environment for staff and patients
- Processed physician's orders
- Input patient charges for all chargeable services that were provided
- Sending and receiving correspondence
- Scheduled all appointments, transportation, and staffing needs
- Admitting and discharging patients
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Ensured accuracy of medical documentation by meticulously transcribing physician orders and verifying information with nursing staff as needed.
- Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
- Scheduled patient appointments to maximize healthcare provider availability.
Patient Care Coordinator/Scheduler
VNA Health Care
05.2023 - 11.2023
- Initially worked part-time and then transitioned into a full-time position. Patient intake, confirming patient demographics, scheduling patients with assigned caregivers, sending POCs to MD, manage caregiver orientation process, ensuring computer data is updated and accurate, process weekly payroll for caregivers, maintain client files, communicates with family or client on an ongoing basis regarding staffing and manage inquiry calls from clients, client's families and care givers.
CNA/Nurse Tech
Johns Hopkins Bayview Medical Center
12.2001 - 12.2002
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Contributed to the prevention of hospital-acquired infections by strictly following hand hygiene guidelines and utilizing appropriate personal protective equipment.
- Collaborated with interdisciplinary healthcare teams to ensure optimal patient care outcomes.
- Collaborated with nursing staff to develop care plans that addressed specific patient needs and goals.
CNA/Nurse Tech
Levindale Hebrew Geriatric Center and Hospital
10.1998 - 11.2001
- GNA
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Chamberlain University College of Nursing
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Baltimore City Community College
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Eastern High School
Baltimore, MDSkills
- Critical care experience
- Performance improvement
- Continuing education
- Multicultural sensitivity
- Accreditation compliance
- Teamwork and collaboration
- Time management
- Multitasking
- Adaptability and flexibility
- Communication
Certification
- Phlebotomy March 2008 to Present
- Pharmacy Technician September 2018 to January 2024
Additional Information SKILLS and ACCOMPLISHMENTS
- Skilled in CPR and assisting RN's with providing rapid response interventions
- Assisted in care of telemetry, LVAD, tracheotomy, and ventilator-dependent patients
- Skilled in obtaining EKGs and glucometer readings and reporting critical results
- Performed glucometer daily controls
- Accurately obtained and recorded heights, weights and intake, and outputs
- Proficient delivery of direct patient care in subacute long-term critical care unit (HICU)
- Managed patient ADLs, baths, skin care, and braiding assessments
- Mastery of performing venipunctures, phlebotomy, and insertion of IV accesses
- Experienced in care of staged ulcers, wound vac systems, and dressing changes
- Inserted Foley catheters, flexi-seal drainage tubes, and performed bladder scans
- Comfortable with caring for patients with NG tubes and gastrostomies
- Expertly obtained vital signs, charted findings, and reported to RN's and LPNs
- Assisted with hygiene, transfers, AROM, PROM, and repositioning
- Served as a BLS provider, escorting patients on transports
- Worked with NIBP, Dina map, vent circuits, and multiple 02 delivery systems
- Empathetic in caring for patients with acute and traumatic injuries or illnesses
- Familiar with computerized and paper documentation
Timeline
Medical Education Coordinator
GME Office
02.2024 - Current
Patient Care Coordinator/Scheduler
VNA Health Care
05.2023 - 11.2023
Lead Unit Secretary
Levindale Hebrew Geriatric Center and Hospital
10.2007 - 08.2024
CNA/Nurse Tech
Johns Hopkins Bayview Medical Center
12.2001 - 12.2002
CNA/Nurse Tech
Levindale Hebrew Geriatric Center and Hospital
10.1998 - 11.2001
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Baltimore City Community College
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Eastern High School
Chamberlain University College of Nursing
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