German Cuevas
Summary
Adept at multitasking and customer service, I excelled at The Ritz Carlton Bacara, enhancing event satisfaction and operational efficiency. My expertise in liquor knowledge and my team player attitude contributed to a significant increase in repeat business. Demonstrating strong collaboration and hygiene practices, I consistently ensured high-quality service and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Bartender
The Ritz Carlton Bacara
04.2014 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Banquet Houseperson
The Ritz Carlton Bacara
04.2014 - Current
- Proactively communicated with clients regarding event details, resulting in clear expectations and fewer last-minute changes.
- Provided thorough pre-event walkthroughs, ensuring client satisfaction with room setups and arrangements.
- Streamlined communication between departments involved in banquet operations, fostering a collaborative work environment that enhanced overall efficiency.
- Coordinated with vendors and external service providers as needed, enhancing overall event experience by ensuring all elements were seamlessly integrated.
Line Cook
The Ritz Carlton Bacara
04.2014 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Cook
UCSB Housing And Residential Services
01.2016 - 11.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
Education
Associate of Arts - Culinary Arts
Santa Barbara City College
Santa Barbara, CA06.2016
High School Diploma -
Santa Barbara High School
Santa Barbara, CA06.2013
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Customer service expertise
- Handling Difficult Customers
- Hospitality service expertise
- Food Service
Languages
Spanish
Full Professional
Timeline
Line Cook
UCSB Housing And Residential Services
01.2016 - 11.2021
Bartender
The Ritz Carlton Bacara
04.2014 - Current
Banquet Houseperson
The Ritz Carlton Bacara
04.2014 - Current
Line Cook
The Ritz Carlton Bacara
04.2014 - Current
Associate of Arts - Culinary Arts
Santa Barbara City College
High School Diploma -
Santa Barbara High School
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