Dedicated Operations professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Operations Manager
Liberty Networks El Salvador SA De CV
10.2012 - 06.2024
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted Monthly and Quarterly performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Analyzed and reported on key performance metrics to senior management.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Assisted in recruiting, hiring and training of team members.
Senior Project Manager
Huawei Technologies
02.2008 - 08.2012
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Mentored junior project managers and team members to enhance their skills and career growth.
Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Monitored project progress, identified risks and implemented corrective measures to acquire success.
Managed budgets while effectively controlling costs through diligent financial oversight.
Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
Analyzed project performance data to identify areas of improvement.
Education
Major in Project Management - Project Management
ADEN
San Salvador, El Salvador
10-2010
Bachelor in Electrical Engineering - Electrical Engineering
Universidad El Salvador
San Salvador, El Salvador
Skills
Problem-solving
Customer service
Fluent in Spanish and English
Team oriented
Experience in Budgeting and forecasting bill of materials
Quality Control policies follower
Heavy lifting capacity
Quick learner
Flexible schedule
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Operations Manager
Liberty Networks El Salvador SA De CV
10.2012 - 06.2024
Senior Project Manager
Huawei Technologies
02.2008 - 08.2012
Major in Project Management - Project Management
ADEN
Bachelor in Electrical Engineering - Electrical Engineering
Universidad El Salvador
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