Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

GERMAN LOZANO

Taft

Summary

Welcoming Clerk with several-year background in the customer service field. Adept at greeting customers, managing the cash register and resolving customer inquiries or complaints. Professional and friendly to build long-term relationships with customers.

Overview

5
5
years of professional experience

Work History

Security Officer

Espinoza Security Patrol
Bakersfield, US
01.2023 - 12.2023
  • Monitored entrances, exits and Surveillance cameras to prevent unauthorized access, and ensure property security.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Conducted regular patrols to ensure safety of property and personnel.
  • Conducted 15+ patrols per shift, ensuring full coverage of all assigned areas.

Combo Clerk

Albertsons
Taft, US
11.2018 - 04.2021
  • Maintained store cleanliness, and organized and restocked merchandise for optimal layout and accessibility.
  • Assisted customers with inquiries, and ensured a positive shopping experience through attentive service.
  • Operated cash registers accurately and efficiently during checkout process.
  • Resolved customer complaints with a 98% success rate, reducing repeat issues.

Education

Associate of Arts - Liberal Arts, Business & Technology

Taft College
Taft, California
05-2021

High School Diploma - undefined

Taft Union High School
Taft, California
06-2017

Skills

  • Effective communication
  • Active listening
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Time management
  • Customer service excellence
  • Team collaboration
  • Customer assistance

LANGUAGES

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Security Officer

Espinoza Security Patrol
01.2023 - 12.2023

Combo Clerk

Albertsons
11.2018 - 04.2021

Associate of Arts - Liberal Arts, Business & Technology

Taft College

High School Diploma - undefined

Taft Union High School