Behavioral health supervisor and community relations professional with experience supporting participants, coaching staff, and improving client communication. Known for planning programming, gathering feedback, and helping reduce against-medical-advice departures while strengthening referral partnerships and service coordination.
- Planned programming and activities enhancing participant experience.
- Collected participant feedback to improve services offered.
- Implemented strategies to minimize residents leaving against medical advice.
- Supported team members with clear client communication.
- Coordinated transportation for new patients to facility, addressing transportation barriers.
Traveled to Williamson facility to train behavioral health technicians.
Collaborated with program management on recommendations and process improvements, implementing corrective action plans.
Business Owner
9 Years 7 Months
Budget Landscaping | Morgantown, WV | 04.2017 - Current
Coordinated daily operations in customer service, inventory control, and marketing to enhance workflow.
Negotiated contracts and agreements with business partners, vendors, and customers to secure favorable terms.
Developed estimates for potential customers based on job requests, ensuring accurate pricing and service alignment.
Peer Recovery Support Specialist
4 Years
West Virginia Sober Living | Morgantown, WV | 02.2020 - 02.2024
Developed and maintained positive relationships with clients by providing emotional support and guidance.
Facilitated self-care practices for participants, promoting mental well-being through yoga and mindfulness exercises.
Collaborated in weekly team meetings to discuss cases, contributing to effective solutions for challenging situations and implementing therapeutic activities.
Underground Coal Miner
8 Years 3 Months
Consol Energy | Graysville, PA | 01.2009 - 04.2017
Successfully operated longwall shearers, continuous miners, and roof bolters to extract coal from underground mines.
Applied knowledge of mining methods and techniques to support efficient coal extraction from underground sites.
Adhered to safety regulations while operating heavy machinery and equipment used in the mining process.
Collaborated with supervisors and team members to update on progress of coal extraction projects, ensuring alignment with operational goals.
Prepared detailed reports on operational activities conducted during shifts to enhance communication and documentation.
References available upon request
Education
High School Diploma
Mapletown High School | Greensboro, Pa | 05-2004
Skills
Program development
Case management
Group therapy facilitation
Team oversight
Stakeholder collaboration
Staff evaluation
Multitasking
Adaptability and flexibility
Self-motivation
Personal Information
Title: BHT Supervisor
Certification
Peer Recovery Support Specialist
CPR Certification
Custom
Loaded extracted material onto haulage vehicles safely according to established procedures.
Co-Founder & Program Director, Luisa Capetillo Hispanic Community Leadership Program at Network DelawareCo-Founder & Program Director, Luisa Capetillo Hispanic Community Leadership Program at Network Delaware
Senior Corporate Communications Manager, Community & Industry Relations at Visit Napa ValleySenior Corporate Communications Manager, Community & Industry Relations at Visit Napa Valley