Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager
Gerri Floyd

Gerri Floyd

Chicago,IL

Summary

Results-oriented Senior HR Leader with broad experience in all areas of HR, including policy development, performance management and benefits administration. Accustomed to analyzing HR functions and procedures to execute change management and drive corporate objectives. Bringing 15 years of consulting expertise with passion for cultivating enjoyable and productive work environments.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Lead HR Consultant

HR4U Consulting, LLC
Chicago, IL
04.2022 - Current
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Increased engagements by 20% YOY through agency partnerships, HR audits, coaching, and training programs.
  • Served as project manager for HRIS implementation of people-related services, policies, and programs.
  • Facilitated cultural integration planning and developed strategies to foster employee engagement and commitment.

Human Resources Director (Senior Leader Team)

East Bank Club Venture
Chicago, IL
08.2021 - 04.2022
  • Creative approach to recruitment and retention while working through COVID-19 challenges. Led strategy and developed COVID policy to help EBC meet 100% vaccination compliance within the proposed 60-day deadline.
  • DEIB-focused architect of HR programs and procedures; planned, led, developed, and coordinated people policies and procedures for over 450 employees.
  • Set HR department strategies, annual budgets, and goals and led, directed, and mentored HR Generalist and HR Manager.
  • Led and provided clear and concise direction and oversight of team member relations matters including investigative processes, team member complaints and resolutions, corrective actions, and training.
  • Oversaw Health & Wealth programs including program administration, contract negotiation processes, vendor, and broker management.
  • Implemented new strategies to go paperless in HR by year-end to save 20% productivity, reduce waste from printing and eliminate offsite storage space.

Human Resources Director

Milestone Internet Marketing Inc
Chicago, IL
09.2015 - 08.2021
  • Championed Human Resources vertical for a global digital presence consulting company specializing in hospitality, retail, and banking.
  • Led HRIS assessment and implementation from Paychex payroll self-managed plan to ADP TotalSource PEO plan. Increased benefit savings by 25% YOY, decreased payroll errors, and reduced days of year-end conciliations.
  • Developed on and off-boarding strategies to track progress and survey employees measuring customer service NPS scores.
  • Processed semi-monthly payroll and managed quarterly bonuses, commissions, and stock options.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Collaborated with India HR and Talent Management team to keep all employees informed of financial recovery progress by leveraging surveys and screenings.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

HR Consultant

HR4U Consulting, LLC
Chicago, IL
09.2011 - 09.2015
  • Translated business requirements into Center of Expertise requests primarily focused on training, talent acquisition, background checks, hiring matrices, interventions, and employee relations.
  • Completed HR audits and made recommendations to find savings of at least 10-20% to pay for system enhancements, new implementations, or HRIS replacements.
  • Reviewed talent acquisition challenges and developed strategies to increase retention.
  • Built HR consulting capabilities focused on clients undergoing organizational change and development.
  • Applied analytics to understand trends and develop solutions to positively impact business outcomes.

Regional Human Resources Director

Perdoceo, CEC
Schaumburg, IL
06.2006 - 08.2011
  • Drove strategic development of HR initiatives and objectives for multiple regional campuses and post-secondary learning institutions, collaborating with campus leadership to define goals and stay within budget.
  • Liaised between multiple business divisions to improve communications
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements, and related HR topics.
  • Collaborated with stakeholders across the organization to maintain proper flow of communication and execution of planned initiatives and projects
  • Helped reduce turnover of the sales team by 25% YOY through retention and recruitment programs.
  • Awarded Service Excellence for an instrumental role in developing programs to increase retention of high performers in Sales, Financial Aid, and Faculty positions.

Education

Master of Science - Human Resources and Industrial Relations

Loyola University of Chicago
Chicago
01.2002

Bachelor of Arts - Philosophy

Loyola University of Chicago
Chicago, IL
05.1999

Skills

  • Benefits and compensation
  • Recruitment and retention strategies
  • Succession planning
  • Labor relations
  • Organizational Development
  • Onboarding

Certification

  • SHRM-SCP - SHRM Senior Certified Professional, Jan 2026

https://www.credly.com/badges/38c7fa8c-014f-439a-bc2e-a63214e8eaa2/public_url

Timeline

Lead HR Consultant

HR4U Consulting, LLC
04.2022 - Current

Human Resources Director (Senior Leader Team)

East Bank Club Venture
08.2021 - 04.2022

Human Resources Director

Milestone Internet Marketing Inc
09.2015 - 08.2021

HR Consultant

HR4U Consulting, LLC
09.2011 - 09.2015

Regional Human Resources Director

Perdoceo, CEC
06.2006 - 08.2011

Master of Science - Human Resources and Industrial Relations

Loyola University of Chicago

Bachelor of Arts - Philosophy

Loyola University of Chicago
Gerri Floyd