With a proven track record at Omega Distribution LLC, I leveraged my expertise in Route Delivery and exceptional Customer Service to expand distribution networks and foster client relationships, boosting revenue by 44%. My adeptness in route management and inventory control, paired with a knack for building rapport, has consistently enhanced operational efficiency and customer satisfaction. I am experienced with inventory management and logistics coordination. Delivers efficient supply chain solutions and ensures timely distribution. Track record of effective communication and organizational excellence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Independent Distributor
Omega Distribution LLC
03.2021 - 09.2024
Managed inventory effectively to maintain optimal stock levels and minimize storage costs.
Expanded distribution network by partnering with local businesses and fostering relationships with store owners.
Kept detailed track of product sales and changing markets to increase personal revenue by 44%.
Maintained customer base of over 100 accounts by updating scripts and frequently checking in with past customers.
Optimized route planning for deliveries, reducing fuel costs while maintaining timeliness in meeting customer needs.
Developed strong rapport with clients, leading to increased customer satisfaction and repeat business.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Delivered orders to customers to drive full satisfaction, safely and efficiently.
Completed daily pre- and post-trip vehicle inspections.
Stocked shelves and loaded orders to prepare deliveries.
Processed customer payments and kept accurate financial records.
Maintained positive relationships with customers to promote continued business opportunities.
Captain, Corrections
NYC Department Of Corrections
02.2006 - 08.2018
Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on officer, civilian and inmate safety.
Supervised 50+ employees and performance of tasks and managed 2500 offenders.
Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
Resolved issues and disputes between inmates professionally and respectfully.
Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
Monitored and confirmed compliance with safety standards and regulations.
Coordinated responses to emergency situations arising in different prison locations.
Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.
Established strong working relationships with external agencies such as police departments, courts, probation officers which facilitated seamless communication during inmate transfers and other processes.
Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
Handled inmate counts and searches for missing inmates.
Completed daily work report sheets and delegated tasks to employees.
Improved staff performance by providing training and guidance on institutional policies and best practices.
Independent Distribution
D and A Snapple
04.2001 - 02.2006
Optimized route planning for deliveries, reducing fuel costs while maintaining timeliness in meeting customer needs.
Developed strong rapport with clients, leading to increased customer satisfaction and repeat business.
Expanded distribution network by partnering with local businesses and fostering relationships with store owners.
Processed payments, made change, and provided receipts.
Maintained records of sales and customer information to support accuracy.
Operated delivery vehicles safely and efficiently.
Delivered orders to customers to drive full satisfaction.
Education
No Degree - Language Arts Education, Business Law
St. John's University
Jamaica, NY
High School Diploma -
Benjamin Cardozo High School
Queens, NY
06.1997
Skills
Warehouse Operations
Transportation Management
Technical aptitude
Route Management
Customer Service
Multitasking ability
Truck loading
Record-keeping
Physical Stamina
Inventory Management
Payment Collection
Vehicle operation
Business Management
Product Distribution
Territory Management
Attention to Detail
Certification
CDL Permit (B) -New York State Department of Motor Vehicles, September 2024
Passenger Endorsement (P) - New York State Department of Motor Vehicles.
School Bus Endorsement (S) - New York State Department of Motor Vehicles.
Air Brake Endorsement - New York State Department of Motor Vehicles.
New York State Department of Motor Vehicles Driver's License
First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Timeline
Independent Distributor
Omega Distribution LLC
03.2021 - 09.2024
Captain, Corrections
NYC Department Of Corrections
02.2006 - 08.2018
Independent Distribution
D and A Snapple
04.2001 - 02.2006
CDL Permit (B) -New York State Department of Motor Vehicles, September 2024
Passenger Endorsement (P) - New York State Department of Motor Vehicles.
School Bus Endorsement (S) - New York State Department of Motor Vehicles.
Air Brake Endorsement - New York State Department of Motor Vehicles.
New York State Department of Motor Vehicles Driver's License
First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
No Degree - Language Arts Education, Business Law
St. John's University
High School Diploma -
Benjamin Cardozo High School
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