
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Provide analytical oversight and support to 14 parole offices across Texas, serving more than 250 staff members. Conduct regional and statewide analyses to identify operational trends, monitor performance, and recommend process improvements. Coordinate the review and response to proposed legislation affecting the Oversight Section and assess potential operational impacts.
Lead special investigations and assign office- and employee-specific cases, ensuring timely resolution and compliance with agency policies and procedures. Review and disseminate critical operational data on a daily basis to support policy compliance and informed decision-making across field offices.
Supervise, mentor, and train internal review staff while directing the assignment, completion, and quality assurance of office and internal reviews. Ensure the timely submission of comprehensive reports and findings to regional and executive leadership.
Evaluate existing policies and proposed revisions, providing analytical recommendations to strengthen operational effectiveness, improve compliance, and enhance organizational performance.
Provided supervision and case management for individuals under community supervision, ensuring compliance with court-ordered conditions and agency policies. Assessed client needs and coordinated referrals to appropriate community resources and service providers to support successful rehabilitation and reduce recidivism.
Prepared comprehensive case reports and documentation, testified in court as required, and presented evidence-based recommendations to support judicial decision-making. Conducted home, employment, jail, and detention facility visits to monitor compliance, verify information, assess client progress, and address supervision needs.
Managed a caseload of individuals under community supervision, ensuring compliance with court-ordered conditions, agency policies, and supervision requirements. Assessed client needs and coordinated referrals to appropriate treatment programs and community resources, collaborating with service providers to facilitate effective service delivery and support successful outcomes.
Prepared detailed investigative and progress reports, maintained accurate case documentation, and testified in court proceedings, presenting evidence-based findings and recommendations to assist judicial decision-making. Conducted home, employment, jail, and detention facility visits to verify compliance, assess client progress, and address supervision-related concerns.
Analyze proposed legislation during legislative sessions and assess potential operational and policy impacts
Evaluate quality assurance reviews completed by field staff to ensure compliance with agency policies, procedures, and applicable regulations
Coordinate, oversee, and ensure the timely completion of annual office reviews
Conduct internal reviews of high-profile incidents to assess policy compliance and identify opportunities for process improvement
Analyze existing policies and develop recommendations for revisions to improve effectiveness and compliance
Supervise, mentor, and train field staff to promote professional development and consistent performance
Monitor regional and office-level performance metrics to identify trends, risks, and opportunities for operational improvement
Prepare comprehensive management reports summarizing findings, analyses, and recommendations
Present review findings and deliver training to field staff and executive leadership
Demonstrate strong team leadership, fostering collaboration and accountability
Effectively prioritize competing responsibilities while maintaining high-quality results and meeting deadlines
Exercise sound judgment and decision-making in complex and time-sensitive situations