Results-oriented sales professional with a proven track record in resolving customer complaints and providing exceptional customer service. Experienced in overseeing training classes and mentoring new sales managers for success. Skilled in monitoring customer preferences to drive targeted sales efforts. Consistently met and exceeded metrics, leading to promotion to sales manager. Successfully managed training programs, ensuring team members achieved their metrics and transitioned to the sales floor. Recognized as Sales Employee of the Month for five consecutive months before advancing to a sales management role. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Avaya, Salesforce, and CRM software. Continuously enhancing sales skills through studying other successful sales professionals. Meticulous attention to detail and strong focus on precision. Open to relocation anywhere and authorized to work in the US for any employer.