Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Gertrude Jackson Davies

Laurel Md,MD

Summary

Dynamic medical assistant with expertise in patient scheduling and HIPAA compliance, honed at John Hopkins Physician. Enhanced workflow efficiency and minimized wait times through strategic coordination. Proven customer service skills from Burlington, driving engagement and retention. Reliable team player with proficiency in electronic medical records and phlebotomy, committed to delivering exceptional healthcare support.

Overview

2
2
years of professional experience
2
2
Certification

Work History

Medical Assistant

John Hopkins Physician
Columbia Md
08.2025 - Current
  • Assisted with patient intake procedures, ensuring accurate data collection and documentation.
  • Coordinated appointment scheduling, optimizing workflow and minimizing patient wait times.
  • Supported physicians during examinations, preparing necessary instruments and materials.
  • Conducted routine laboratory tests, maintaining compliance with safety standards and protocols.
  • Implemented efficient filing systems for patient records, improving accessibility and organization.

Contact: Tina Mignon 410-236-1027

Sales Associate

Burlington
Maryland
09.2023 - 10.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to optimize visual appeal and accessibility.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Educated customers on promotions and loyalty programs to increase engagement and retention.
  • Trained new associates on operational procedures and customer service standards to ensure consistency.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Bachelor of Science - Nursing

Howard Community College
Columbia, Maryland, MD
06.2023 - Current

Skills

Listening skills

Multi-tasking strength

Problem-solving

Customer service

Patient scheduling

Customer service

Medical terminology knowledge

Vital sign monitoring

Electronic medical records

Reliable team player

Phlebotomy

CPR

Certification

Medical assistant

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

John Hopkins Physician
08.2025 - Current

Sales Associate

Burlington
09.2023 - 10.2025

Bachelor of Science - Nursing

Howard Community College
06.2023 - Current