Gesselle Robinson
Los Cabos Mexican Grill
Killeen,TX
2
Languages
1
Certification
9
years of professional experience
Dynamic Supervisory at Los Cabos Mexican Grill, adept in organizational leadership and relationship building. Enhanced onboarding efficiency through innovative training programs and streamlined operations, achieving significant improvements in workflow and compliance. Proven ability to manage complex scheduling and optimize resource allocation, driving operational success in fast-paced environments.
Work History
Supervisory Administrative Specialist
3 Years 8 Months- Supervised daily operations, ensuring compliance with company policies and standards.
- Led team meetings to enhance communication and streamline administrative processes.
- Developed training programs for new staff, improving onboarding efficiency and retention rates.
- Coordinated scheduling and resource allocation to optimize workflow across departments.
- Implemented inventory management systems, reducing waste and improving supply chain efficiency.
- Monitored financial transactions, ensuring accuracy in reporting and compliance with regulations.
- Managed complex scheduling and calendar coordination for high-level executives, ensuring punctuality and effective time management across the board.
Waitress
10 Months- Provided exceptional customer service by promptly addressing guest inquiries and resolving concerns.
- Assisted in maintaining cleanliness and organization of dining area to enhance customer experience.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to order accuracy.
- Processed payments efficiently using point-of-sale system, ensuring accurate transactions for customers.
Waitress
7 Months- Provided exceptional customer service by taking orders and addressing inquiries efficiently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed transactions accurately using point-of-sale (POS) system for seamless billing.
- Assisted in training new staff on menu offerings and service protocols.
- Adapted quickly to fast-paced environment, improving workflow during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
GED
Skills
Human resources
Organizational leadership
Workload prioritization
Relationship building
Task delegation
Event coordination
Certification
Food Handler
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Supervisory Administrative Specialist
Los Cabos Mexican Grill
10.2022 - 06.2026Read More
Waitress
Menos Mexican Grill
06.2018 - 04.2019Read More
Waitress
Taqueria Mexico 4
11.2017 - 06.2018Read More
Texas Alternative School
GED
Read More