Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GETSEMANI LEON

San Pablo,CA

Summary

Im a person who can be flexible in my working hours, being able to work evenings and weekend. I work with the team to provide solutions for our customers and I like to delivered all projects in a timely fashion. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Audi
01.2024 - 05.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Personal Babysitter

Babysitting Service
07.2023 - 12.2023
  • Played games, worked on puzzles, and read books.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Provided a safe environment for children, ensuring their well-being and security at all times.

Quality Assurance

S&V
12.2022 - 04.2023
  • Develop and execute strategies with the company's goals and objectives
  • Fostering a collaborative and results-driven work environment

Hotel Receptionist

Grupo Vidanta
03.2022 - 07.2022
  • Greeting guests
  • Answering questions
  • Providing concierge services
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
  • Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.

Education

Bachelor of Business - NEGOCIOS INTERNACIONALES

Universidad Del Valle De Tlaxcala
08.2023

Technician - Accounting Technician

CBTIS 03
03.2018

Skills

  • Energetic
  • Organized
  • Creative
  • Participated
  • Focused
  • Honest
  • Customer Service
  • Problem Resolution
  • Microsoft Office Suite

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Customer Service Representative

Audi
01.2024 - 05.2024

Personal Babysitter

Babysitting Service
07.2023 - 12.2023

Quality Assurance

S&V
12.2022 - 04.2023

Hotel Receptionist

Grupo Vidanta
03.2022 - 07.2022

Bachelor of Business - NEGOCIOS INTERNACIONALES

Universidad Del Valle De Tlaxcala

Technician - Accounting Technician

CBTIS 03

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GETSEMANI LEON