Ghadah Ibrahim
SAINT LOUIS,MO
Summary
Focused professional with experience in regulated, high-responsibility environments including legal operations and healthcare support. Proven ability to manage high pressure situations, handle sensitive interactions, and follow strict procedural standards. Recognized for sound judgement, professionalism, and effective communication in demanding settings. Consistently delivers professional and reliable performance in structured environments.
Overview
2
2
years of professional experience
Work History
Case Manager
Morgan & Morgan Law Firm
St Louis, MO
09.2025 - Current
- Manage high-volume personal injury cases while maintaining strict confidentiality and compliance with legal procedures
- Coordinate cross-functional communication between attorneys, medical providers, insurance carriers, and internal departments
- Communicate professionally with clients during stressful and emotional situations, providing reassurance and clear information
- Maintain accuracy across case files, medical records, and time sensitive documentation to mitigate risk and ensure operational efficiency
- Prioritize competing deadlines while sustaining service quality in a fast paced, performance driven environment
Home Health Aide
Adriatic Home Health, LLC
St Louis, MO
01.2024 - Current
- Deliver direct patient care while prioritizing safety, dignity, and adherence to individual care plans
- Monitor patient condition, mobility, and well being, escalating concerns and documenting changes accurately
- Collaborate with family members to develop care plans tailored to individual preferences and requirements
- Adapt to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Complete thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team
Paralegal
Law Office of Craig J. Concannon
Clayton, MO
10.2023 - 09.2025
- Prepared and reviewed legal documents, correspondence, and filings with a high degree of accuracy and confidentiality
- Supported attorney across criminal, traffic, and personal injury matters, requiring strict adherence to procedural rules
- Served as primary point of contact for clients, provided clear, professional communication regarding case status, procedures, and next steps
- Coordinated communication between clients, attorney, courts, prosecutors' office, and third parties to ensure accurate information flow
- Managed frequent client interactions involving stressful and high stakes legal matters with empathy and discretion
Education
Associate of Science -
St. Louis Community College
St Louis, MO05-2025
Skills
- Customer Service
- Conflict Resolution
- Care Coordination
- Conflict De-escalation
- Operational Compliance
- Bilingual Communication
Languages
English
Arabic
Timeline
Case Manager
Morgan & Morgan Law Firm
09.2025 - Current
Home Health Aide
Adriatic Home Health, LLC
01.2024 - Current
Paralegal
Law Office of Craig J. Concannon
10.2023 - 09.2025
Associate of Science -
St. Louis Community College