Summary
Overview
Work History
Education
Skills
Timeline

Ghazi Sinno

Mission,TX

Summary

My enthusiasm for hard work began in high-school where I was dedicated to my studies and graduated with distinction (AP - Advanced Placement Classes and upper 10% of class). I am currently working on my B.S. in Biology at UTRGV. From there, I only continued giving every position I've worked in my very best whether I was stocking shelves or assisting clients in their sales decision and purchases.


Overview

4
4
years of professional experience

Work History

Retail Sales Associate

AliBaba Thrift Shop
Mission, TX
05.2021 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Adhered to all company initiatives and achieved established goals for each.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Retail Sales Associate

Rue21
Mission, TX
10.2019 - 04.2021
  • Greeted customers.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Delivered fast, friendly and knowledgeable service for routine questions and complaints.
  • Helped customers complete purchases, locate items and join reward programs.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Greeted customers and helped with product questions, selections and purchases.

Education

Bachelor of Science - Biology

The University of Texas Rio Grande Valley, Edinburg, TX
12.2023

Diploma - General Studies

South Texas College, Mcallen, TX
09.2016
  • Transferred to UTRGV in Sept. 2016

High School Diploma -

Edinburg High School, Edinburg, TX
05.2016
  • Ranked in Top 10% of class
  • Graduated with Distinction

Skills

  • Retail merchandising expertise
  • Independent judgement
  • Cash register operation
  • Retail sales
  • Ability to quickly adapt and learn on-site
  • Hard working and immense dedication
  • Data entry
  • Providing customer support

Timeline

Retail Sales Associate - AliBaba Thrift Shop
05.2021 - Current
Retail Sales Associate - Rue21
10.2019 - 04.2021
The University of Texas Rio Grande Valley - Bachelor of Science, Biology
South Texas College - Diploma, General Studies
Edinburg High School - High School Diploma,

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Ghazi Sinno