Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brizeida Munoz

Summary

I have extensive experience in both the healthcare and hospitality industries, where I have honed my customer facing interaction skills to deliver quality care and service while also achieving office sales and treatment objectives.

I am excited to extend my abilities in the insurance field where I can leverage my communication skills to guide clients to the best services available to them.

Overview

13
13
years of professional experience

Work History

Office Manager

Jorgensen Advanced Dental Center
03.2015 - Current
  • Management of all financial aspects of the dental practice
  • Scheduling of client appointments
  • Supervision and appointment of staff
  • Managed insurance claims
  • Assisted clients with Insurance related issues
  • Managed marketing and public relations
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.

Dental Assistant

Jorgensen Advanced Dental Center
01.2011 - 03.2015


  • Cross trained with both front and back office tasks
  • Assisted dentists in delivery of dental care
  • Promoted to treatment sales coordinator concurrently

Banquet and Events Staff

JW Marriott
01.2015 - Current
  • Part time
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Customer facing hospitality service

Education

Associate of Science - Health Sciences

College of The Desert
Palm Desert, CA
05.2024

Certificate - Dental Assisting

Dental Assisting
Palm Desert
06.2012

Skills

  • Leadership As office manager I manage employee relations and business to business relations
  • Analytical Skills I problem solved human, technological, and financial issues related to the business
  • Communication I am able to communicate clearly and concisely in customer and vendor negotiations
  • Service I am proficient in white glove, concierge service to customers due to my hospitality background

Timeline

Office Manager

Jorgensen Advanced Dental Center
03.2015 - Current

Banquet and Events Staff

JW Marriott
01.2015 - Current

Dental Assistant

Jorgensen Advanced Dental Center
01.2011 - 03.2015

Associate of Science - Health Sciences

College of The Desert

Certificate - Dental Assisting

Dental Assisting
Brizeida Munoz