Jackson Slack
Webster,NY
Summary
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with 3 years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
4
4
years of professional experience
Work History
Associate
Tj Maxx Dept Store
Webster, NY
01.2022 - Current
- Processed shipments received from vendors according to established protocols.
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Handled incoming calls from customers regarding orders or other inquiries.
Apple Sorter/ Cider Filler
Schutts Apple Mill
Penfield, NY
09.2020 - 08.2022
- Recommend different apples for different purposes like eating, applesauce, baking, etc.
- Inspected items for damage, defects or discrepancies prior to sorting.
- Used Pallet-Jack to moves storage crates of apples.
- Filled different containers with cider.
- Cleaned around the store.
Education
High School Diploma -
Webster Thomas High School
Webster06-2023
Skills
- Management Support
- Workplace Safety
- Cash Handling
- Flexible Schedule
- Shipment Processing
- Customer Engagement
- Customer Service
- Loyalty Program Promotion
- Relationship Building
- Cleaning
- Collaboration and Teamwork
Timeline
Associate
Tj Maxx Dept Store
01.2022 - Current
Apple Sorter/ Cider Filler
Schutts Apple Mill
09.2020 - 08.2022
High School Diploma -
Webster Thomas High School