Ghiovaney Francois
Sales Supervisor
Orlando,FL
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Lacoste
Orlando, United States
06.2021 - Current
- Effectively coached team members to reach weekly and monthly sales goals.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Promoted exceptional customer service by engaging clients on sales floor.
- Directed smooth merchandising of products to engage customers and promote sales.
- Supervised staff along with fellow managers in utilizing effective communication and dynamic interpersonal skills.
Crew Member
Firehouse Subs
Orlando, FL
08.2016 - 06.2021
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL05.2025
High School Diploma -
Oak Ridge High School
Orlando, FL05.2017
Skills
- Strategic Networking
- Product and Service Sales
- Capturing Action
- Positive Reinforcement
- Goals and Performance
- ADP Workforce Now
- Shrinkage Control
- Effective Working Relationships
- Customer Experience Enhancement
Languages
Spanish
Limited Working
Timeline
Sales Supervisor
Lacoste
06.2021 - Current
Crew Member
Firehouse Subs
08.2016 - 06.2021
Associate of Arts - General Studies
Valencia College
High School Diploma -
Oak Ridge High School
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