GHISLAIN ELVIS NKONGHO TABE
Laurel,MD
Overview
4
4
years of professional experience
Work History
Residential Counselor
CSAAC
02.2025 - Current
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Developed and maintained relationships with community resources to provide additional support services.
Certified Medical Technician
CSAAC
02.2025 - Current
- Ensured patient safety through proper specimen handling, storage, and disposal procedures.
- Exhibited excellent problem-solving skills when troubleshooting equipment issues or addressing inaccuracies in test results, leading to timely resolutions and improved lab performance.
- Improved patient outcomes by providing critical data for diagnosis and treatment planning.
- Optimized workflow in the lab by effectively prioritizing tasks based on urgency, complexity, or physician requests for specialized testing services.
Residential Counselor
Circle of Care Quality Services
08.2024 - 01.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Cashier
Good Hope Supermarket
01.2022 - 01.2023
- Greeted customers entering the store
- Engaged daily with customers and supported their shopping experience
- Collaborated with other sales representatives and department associates to ensure smooth communication
- Handled payments and refunds, also set up store displays
- Opened and closed the store which included counting cash drawers
Sales Associate
Ayuk & Sons Building Supplies
01.2021 - 01.2022
- Organized products according to store policy
- Attended and engaged in team meetings
- Offered friendly and approachable assistance while ensuring that the shop is clean and tidy
- Educated customers on products and services offered
- Developed a thorough understanding of the store and products, anticipating customer needs and resolving questions
Education
Diploma - Computer Science
Divine International College
01.2022
High School Diploma -
Divine International College
Yaoundé01.2021
Skills
- Customer Service Oriented
- Strong communication and time management skills
- Excellent math skills
- Great PC skills
- Excellent Mac OS
- Great Microsoft skills
Languages
French
Native or Bilingual
Timeline
Residential Counselor
CSAAC
02.2025 - Current
Certified Medical Technician
CSAAC
02.2025 - Current
Residential Counselor
Circle of Care Quality Services
08.2024 - 01.2025
Cashier
Good Hope Supermarket
01.2022 - 01.2023
Sales Associate
Ayuk & Sons Building Supplies
01.2021 - 01.2022
Diploma - Computer Science
Divine International College
High School Diploma -
Divine International College
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