Gia Arias
Sparks,NV
Summary
Highly organized and detail-oriented professional with extensive experience in office administration, including calendar management, document preparation, and data entry. Skilled in multitasking, prioritizing tasks, and meeting deadlines in fast-paced environments. Excellent written and verbal communication skills, with a proven track record in customer service, team collaboration, and problem-solving. Able to manage multiple projects simultaneously while maintaining a high level of accuracy and efficiency.
Overview
23
23
years of professional experience
Work History
Front Office Clerk
McBride Machine
Sparks, Nevada
06.2025 - Current
- Managed front desk operations and greeted visitors with professionalism.
- Verified invoices for accuracy prior to payment processing.
- Handled telephone inquiries and reservations promptly.
- Resolved guest complaints with professionalism and courtesy.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered incoming calls and directed them to the appropriate personnel.
Procurement Manager
HC-Companies
Sparks, NV
11.2014 - 06.2025
- Managed procurement of raw materials and finished products, including various types of plant pots, ensuring timely availability to meet production schedules.
- Coordinated with suppliers to negotiate pricing, delivery terms, and product specifications, while maintaining strong supplier relationships.
- Implemented inventory management practices to minimize excess stock and waste.
- Evaluated and sourced new suppliers, ensuring high-quality standards, and cost-efficiency.
- Worked closely with the production and logistics teams to ensure seamless supply chain operations.
- Reviewed purchase orders and ensured compliance with company standards, policies, and budget constraints.
- Stayed updated on market trends, pricing fluctuations, and new product innovations within the plant pot industry.
Auditor
The Carson Nugget
Carson City, NV
02.2010 - 11.2014
- Conducted internal audits to ensure compliance with gaming regulations, company policies, and financial standards.
- Reviewed casino financial transactions, including cash handling, gaming operations, and customer accounts, to detect discrepancies and prevent fraud.
- Collaborated with management to identify areas for operational improvement and risk mitigation.
- Prepared detailed audit reports and communicated findings to senior management, including recommendations for process enhancements.
- Monitored compliance with state and federal gaming laws, ensuring adherence to licensing and reporting requirements.
Customer Service Representative
Calculated Industries
Carson City, NV
08.2003 - 09.2009
- Provided exceptional customer support by addressing inquiries related to calculator products, features, and troubleshooting.
- Assisted customers with product selection, demonstrating knowledge of various calculator models and their applications for different needs (e.g., scientific, financial, graphing).
- Resolved technical issues, guiding customers through setup, operation, and maintenance of calculators.
- Processed returns, exchanges, and warranty claims in a timely and professional manner.
- Maintained detailed records of customer interactions, ensuring accurate follow-up and satisfaction.
- Collaborated with sales and technical teams to enhance the overall customer experience.
Education
High School Diploma -
Troy High School
Fullerton, CA01.1998
Skills
- Highly organized and detail-oriented professional with extensive experience in office administration, including calendar management, document preparation, and data entry
- Skilled in multitasking, prioritizing tasks, and meeting deadlines in fast-paced environments
- Excellent written and verbal communication skills, with a proven track record in customer service, team collaboration, and problem solving
- Able to manage multiple projects simultaneously while maintaining a high level of accuracy and efficiency
- Skilled in tracking, organizing, and controlling inventory to maintain accurate stock levels, reduce loss, and support efficient operations Experienced in auditing, forecasting needs, coordinating replenishment, and ensuring compliance with safety and company standards while minimizing waste and downtime
Timeline
Front Office Clerk
McBride Machine
06.2025 - Current
Procurement Manager
HC-Companies
11.2014 - 06.2025
Auditor
The Carson Nugget
02.2010 - 11.2014
Customer Service Representative
Calculated Industries
08.2003 - 09.2009
High School Diploma -
Troy High School