Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gia Carrillo

Granbury ,TX

Summary

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Overview

4
4
years of professional experience

Work History

Server

Chili's Bar and Grill
Dallas, TX
01.2023 - Current

Server:

  • Provided exceptional customer service, ensuring guest satisfaction and timely order delivery.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Resolved guest complaints promptly, fostering positive dining experiences.
  • Upsold menu items effectively, contributing to increased sales revenue.

To Go Cashier:

  • Keeping a clean area
  • Upsell to guests
  • Working with cash
  • Stocking coolers
  • Inventory

QA:

  • Check over food before it hits the table
  • Keeping kitchen clean
  • Stocking the Qa and Kitchen lines
  • Running food
  • Bussing table
  • Delivered exceptional customer service by promptly addressing guest needs and inquiries.

Assistant Operations Manager

PINSTACK Plano
Plano, TX
01.2022 - 12.2022
  • Assisted in daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Implemented process improvements, increasing efficiency of customer service interactions.
  • Coordinated inventory management processes, optimizing stock levels
  • Monitored staff performance, providing feedback to enhance productivity and morale.
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.

Gameroom Attendant:

  • Provided exceptional customer service, ensuring guest satisfaction and timely order delivery.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Resolved guest complaints promptly, fostering positive dining experiences.
  • Upsold products in gaming area effectively, contributing to increased sales revenue.

Education

High School Diploma -

CreekView
Carrollton, TX

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Food running

Timeline

Server

Chili's Bar and Grill
01.2023 - Current

Assistant Operations Manager

PINSTACK Plano
01.2022 - 12.2022

High School Diploma -

CreekView