Gia Gomez
Norcross,GA
Summary
Professional with strong background in customer service and office administration, ready to excel in front-facing role. Adept at handling inquiries, managing schedules, and ensuring smooth operations. Known for strong teamwork, adaptability, and delivering consistent results. Skilled in communication, problem-solving, and maintaining welcoming environment.
Overview
2026
2026
years of professional experience
Work History
Front Desk Assistant
Women’s Specialists of North Georgia
Georgia
03.2025 - Current
- Facilitated efficient patient intake by verifying insurance, scheduling appointments, and processing records and payments.
- Maintained organized and efficient front desk operations, ensuring a welcoming environment for patients.
- Responded to patient inquiries via phone and email, providing timely information and support.
- Assisted in processing patient intake forms and verifying insurance information for accuracy.
Team Member
Chili's Restaurant Grill & Bar
2022 - 2023
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with team members to maintain high standards of cleanliness and organization.
- Assisted in training new staff on menu knowledge and operational procedures.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
Caregiver
Comfort Home Caregivers
09.2021 - 05.2022
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans based on individual client needs.
- Monitored and documented client health status, reporting changes to healthcare professionals.
- Maintained cleanliness and organization of caregiving environment to meet health standards.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Administrative Assistant
Centro Médico Rodríguez Santos
01.2018 - 01.2019
- Coordinated scheduling for patient appointments, enhancing clinic efficiency and workflow management.
- Managed electronic health records system, ensuring data accuracy and confidentiality compliance.
Education
High School Diploma -
Academia La Trinitaria
No Degree - Medicine
Universidad Autonoma De Santo Domingo
Skills
- Patient Intake & Scheduling
- Insurance Verification
- HIPAA Compliance
- Medical Records
- Customer Service
- Microsoft Office
LANGUAGES
English – Fluent
Spanish – Native
Timeline
Front Desk Assistant
Women’s Specialists of North Georgia
03.2025 - Current
Caregiver
Comfort Home Caregivers
09.2021 - 05.2022
Administrative Assistant
Centro Médico Rodríguez Santos
01.2018 - 01.2019
Team Member
Chili's Restaurant Grill & Bar
2022 - 2023
High School Diploma -
Academia La Trinitaria
No Degree - Medicine
Universidad Autonoma De Santo Domingo