Gia Guzman
JP Ink Studios
Hopatcong,NJ
2
Languages
5
years of professional experience
Well organized profession equipped with varied experience in administrative roles. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Work History
Medical Receptionist
10 Months- Verified insurance eligibility and collected copayments at registration
- Scheduled appointments, follow-ups, and diagnostic testing with accuracy
- Updated patient demographics and medical records in EHR systems
- Prepared waiting room, organized charts, and maintained front desk flow
- Resolved patient questions with professional, courteous service
Receptionist
2 Years 6 Months- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Medical Scribe
2 Years 6 Months- Documented patient histories, physical exam findings, and treatment plans in real time during appointments.
- Transcribed veterinarian notes into electronic medical records with accuracy and consistent terminology.
- Organized lab results, diagnostic reports, and medication details for efficient chart review.
- Assisted with client communication by preparing visit summaries and follow-up instructions.
Tattoo Artist
5 Years- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Performed clean, high-quality work at all times.
- Grew client base by marketing services.
- Collaborated in team-based environment to maximize customer satisfaction with services.
- Preserved patient safety by following safety protocols.
Education
Bachelors - Art
- Honor Roll FA 19, SP 20,
- Dean's List SP 20, FA 21
- 3.2 GPA
Skills
Business Operations Understanding
Team player
Time Management
Bilingual (English and Spanish)
Organization and Efficiency
Information Protection
Performance Improvement
Reliable
Prioritization
Facility Cleaning
Teamwork and Collaboration
Cooperative Relationships
Hospitality and Accommodation
Microsoft Software
Proficient keyboarding
Data entry skills
Communicative
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Medical Receptionist
Associates In Ophthalmology
12.2025 - CurrentRead More
Receptionist
Vets on the Hudson
05.2023 - 11.2025Read More
Medical Scribe
Vets on the Hudson
05.2023 - 11.2025Read More
Tattoo Artist
JP Ink Studios
10.2021 - CurrentRead More
Saint Peter's University
Bachelors from Art
Read More