Year of professional experience
Gia Leatherman
Medical Assistant
Elm Grove,WI
Summary
A hardworking, reliable, and personable Medical Assistant. Skilled in working with others. Possess the ability to remain calm and help others in stressful situations. Motivated to continue to learn and grow as an employee. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
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1
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2
Certifications
Work History
Medical Assistant
TMJ & Orofacial Pain Treatment Centers Of WI
10.2023 - Current
- Assist patients with medical history, taking measurements of the mouth, physical exams, and diagnostic tests.
- Prepare a variety of injections for patients, including Botox, lidocaine, and marcaine.
- Obtain and document patient medical history, vital signs, and current complaints at intake.
- Conduct 3D scans to fit patients for oral appliances.
- Improved patient experiences by efficiently scheduling and managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Order appliances for patients.
- Prepare and clean exam rooms.
Seasonal Custodian
Elmbrook School District
05.2022 - 08.2022
- Kept building spaces premises clean inside and outside.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Cashier
Piggly Wiggly
05.2021 - 12.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Tallied cash drawer at beginning and end of each work shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Working with and providing customer service to customers
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Order Taker/Hostess
Lou Malnati's
05.2020 - 12.2020
- Entered orders into computer system quickly and in proper sequence.
- Offered immediate, friendly and knowledgeable assistance to every guest.
- Described menu items in detail and educated customers about meal options.
- Warmly greeted and welcomed customers to establishment before requesting food order.
- Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
- Accurately performed cash register operations to process and receive payments and issue change.
- Took down call-in food and beverage orders from guests, quickly and accurately relaying orders to service attendants.
- Checked outgoing orders for accuracy before delivery.
- Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
- Relayed additional meal requirements, dietary restrictions, allergies and special requests to kitchen staff clearly and accurately.
Education
No Degree - Medical Assistant
Waukesha County Technical College
Pewaukee, WI10.2023
Diploma -
Brookfield East High School
Brookfield, WI2023
Skills
- Preparing injections
- Patient scheduling
- Needs assessment
- Aseptic procedures
- Sterile Gloving
- Equipment Sterilization
- Pulse Oximetry
- Operate Autoclave
- Sterile Field and Pour
- Vitals
- Prepare Exam Room
- Complete Rooming
Certification
- Heartsaver First Aid- valid through July 2025
- BLS (CPR & AED)- valid through August 2025
Accomplishments
- Medical Assistant Club Member
Volunteering
Elmbrook Humane Society - June 2019-August 2022
- Socialize shelter animals to ensure successful adoptions
- Meal prep for cats and dogs weekly
Feeding America - Ongoing
- Sort food to be distributed to local food pantries
Pet Sitting/Medication Administration - Ongoing
- Medication administration for neighbor animal who are diabetic
Timeline
Medical Assistant
TMJ & Orofacial Pain Treatment Centers Of WI
10.2023 - Current
Seasonal Custodian
Elmbrook School District
05.2022 - 08.2022
Cashier
Piggly Wiggly
05.2021 - 12.2021
Order Taker/Hostess
Lou Malnati's
05.2020 - 12.2020
No Degree - Medical Assistant
Waukesha County Technical College
Diploma -
Brookfield East High School
- Heartsaver First Aid- valid through July 2025
- BLS (CPR & AED)- valid through August 2025
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