Chloe Kirkland
Greenbrier,AR
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Pain Treatment Centers of America
Conway, AR
09.2021 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Processed orders for medical supplies.
- Organized patient charts before each day's clinic sessions began.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Pharmacy Technician
US Compounding
Conway, Arkansas
05.2021 - 08.2021
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
Patient Care Technician / Information Associate
Baptist Health Rehabilitation Institute
Little Rock, Arkansas
07.2020 - 05.2021
- Recorded patient conditions and vital signs before and after medical operations.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Provided direct patient care and assistance to healthcare team members.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Responded to bell or light signal calls to assist patients with needs.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Residential Care Assistant
Ridgemere by Abby Senior Living
Conway, Arkansas
12.2019 - 07.2020
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted with support services and coordinated activities and resident programming.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Maintained cleanliness of common areas such as hallways, dining room, lobby area.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Provided companionship to residents by talking, reading aloud, and playing games.
Housekeeping
Arkansas Nuclear One
Russellville, Arkansas
07.2019 - 11.2019
- Performing a variety of cleaning activities, such as sweeping, mopping, dusting, and polishing.
- Maintained the assigned area within station housekeeping standards.
- Protecting equipment and making sure there are no inadequacies.
- Ensured all qualifications are up to date and in compliance with company regulations.
- Notify superiors of any damages, deficits, and disturbances.
- Check the stocking levels of all consumables, and replace them when appropriate.
- Develop and maintain rapport with all workgroups.
- Adhere strictly to rules regarding health and safety, and be aware of any company-related practices.
Childcare Teacher
Dream Kids Academy
Conway, Arkansas
03.2019 - 07.2019
- Provided exceptional customer service.
- Provide care and protection for assigned children.
- Designed creative activities to entertain children, and aid in their intellectual development.
- Guided and helped children through their daily routines and daily curriculum.
- Work with and refer to the Administrator/Director regarding children with unmet special needs, as well as families with problems that affect the child in the center.
- Maintain a physical environment conducive to children's growth and development, and arrange to promote optimal program functioning.
- Maintained strict confidentiality in accordance with DHS guidelines.
- Perform classroom-related and other maintenance duties as requested.
- Maintained daily records of individual activities, behaviors, meals and naps.
Residential Care Assistant
Conway Human Development Center
Conway, AR
01.2019 - 03.2019
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted with support services and coordinated activities and resident programming.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Maintained cleanliness of common areas such as hallways, dining room, lobby area.
- Collaborated with other healthcare professionals such as nurses, doctors, social workers.
Childcare Teacher
Little Lambs Learning Center
Morrilton, Arkansas
05.2017 - 12.2018
- Provided exceptional customer service.
- Provide care and protection for assigned children.
- Designed creative activities to entertain children, and aid in their intellectual development.
- Guided and helped children through their daily routines and daily curriculum.
- Work with and refer to the Administrator/Director regarding children with unmet special needs, as well as families with problems that affect the child in the center.
- Maintain a physical environment conducive to children's growth and development, and arrange to promote optimal program functioning.
- Maintained strict confidentiality in accordance with DHS guidelines.
- Perform classroom-related and other maintenance duties as requested.
- Maintained daily records of individual activities, behaviors, meals and naps.
Education
certificate -
R&L Healthcare
Little Rock, Arkansas03.2021
high school diploma -
Morrilton High School
Morrilton, Arkansas05.2017
Skills
- Medical terminologies
- Vital signs and examinations
- Trustworthy companion
- EMR / EHR
- Certified in basic life support (BLS)
- Quick problem solver
- Medical procedures
References
Nebreiagh Thomas, (501) 658-0085, Nebreiaghthomas13@gmail.com, Latarsha Abiri, (501) 247-6230, abirilm@yahoo.com, Shanna Morris, (501) 730-1408, smmorris07@gmail.com, Morgan Williams, (501) 273-4955, williamsmorgan606@yahoo.com, Christopher Jackson, (501) 269-7649, chrisjacks1996@gmail.com
Timeline
Medical Assistant
Pain Treatment Centers of America
09.2021 - Current
Pharmacy Technician
US Compounding
05.2021 - 08.2021
Patient Care Technician / Information Associate
Baptist Health Rehabilitation Institute
07.2020 - 05.2021
Residential Care Assistant
Ridgemere by Abby Senior Living
12.2019 - 07.2020
Housekeeping
Arkansas Nuclear One
07.2019 - 11.2019
Childcare Teacher
Dream Kids Academy
03.2019 - 07.2019
Residential Care Assistant
Conway Human Development Center
01.2019 - 03.2019
Childcare Teacher
Little Lambs Learning Center
05.2017 - 12.2018
certificate -
R&L Healthcare
high school diploma -
Morrilton High School
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