Gia Bach Nguyen
Hanover ,MA
Summary
I’m a student with experience in customer service, training new employees, and handling multiple tasks at once. I’m comfortable working in fast-paced environments and can quickly adapt to whatever the team needs.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
Norwell, MA
05.2023 - 03.2026
- Trained new crew members on daily operations, customer service, and workplace expectations
- Monitored team performance and helped make sure quality and safety standards were being met
- Helped prepping by keeping track of supplies and making sure the team had what they needed
- Played a role as a digital ambassador that focused on customer service and promotes the usage of digital tools
- Worked in multiple areas including taking orders, handling payments, preparing food, and serving customers at the window and front counter based on what the team needs during busy hours
- Provided friendly and efficient customer service while working in a fast-paced environment
Education
High School Diploma -
Hanover High School
Hanover05-2026
Skills
- Employee training
- Task management
- Customer service
- Teamwork
- Adaptability
- Multilingual Communication
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Trainer
McDonald's
05.2023 - 03.2026
High School Diploma -
Hanover High School