Lisa Pansing
Jacksonville,FL
Summary
Professional Vice President with vital abilities in sales. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Specializes in driving industry success.
Overview
11
11
years of professional experience
Work History
VP Client Relations
ProReli
01.2021 - 01.2023
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Increased efficiency and team productivity by promoting operational best practices.
Business Development Manager
Allied Reliability
01.2020 - 01.2021
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Business Delivery Manager
Life Cycle Engineering Inc.
01.2019 - 01.2020
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
Chief Operating Officer
Military Community Connection
01.2018 - 01.2019
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Developed quarterly business plans to evaluate cost projections.
- Raised over 2.5M in seed funding
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Chief Operating Officer
SBG LLC
01.2014 - 01.2018
- Developed quarterly business plans to evaluate cost projections.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Raised over 2.5M in seed funding
- Supported business growth through strategic planning and process development.
- Coordinated and implemented effective training for over 11 professionals to improve processes.
Business Development Executive
Allied Reliability Group
01.2012 - 01.2014
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
- Created a sales increase of 1800% over the previous year, reaching over 1M within 7 months of the start date.
Education
Bachelor of Science - Human Resources Development
Miami of Ohio
Charleston, SC01.1999
Skills
- New Business Opportunities
- Sales Expertise
- Retail Sales Customer Service
- Collaborative Environments
- Data Collection
- P&L Responsibility
- Staff Development
- Strategic Planning
- Industry Expertise
- Data Analysis
- Sales Forecasting
- Networking
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 75 staff members.
- Implemented CRM and capture strategy
- Achieved record-high client growth in 1 years by developing a comprehensive sales and marketing plan.
- Directly responsible for creating over 500M in revenue for companies
Timeline
VP Client Relations
ProReli
01.2021 - 01.2023
Business Development Manager
Allied Reliability
01.2020 - 01.2021
Business Delivery Manager
Life Cycle Engineering Inc.
01.2019 - 01.2020
Chief Operating Officer
Military Community Connection
01.2018 - 01.2019
Chief Operating Officer
SBG LLC
01.2014 - 01.2018
Business Development Executive
Allied Reliability Group
01.2012 - 01.2014
Bachelor of Science - Human Resources Development
Miami of Ohio