Giacomo Monte

Server

• Offered samples of new ice cream flavors to customers.
• Kept work area tidy and sanitary, promptly addressing spills, and other messes.
• Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
• Cleaned and maintained ice cream dispensing equipment.
• Worked in production to improve efficiency.
• Packaged food items for shipment and organized orders for delivery.
• Stored food properly by adhering to food safety policies and procedures.
• Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Generated new sales leads to achieve and exceed monthly sales goals.

• Carefully packaged finished products and prepared for shipment.
• Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
• Weighed and measured items to prevent waste and meet quality standards.
• Maintained and organized material and product inventory.
• Performed quality checks on products at end of assembly.
• Read and understood production documents to produce quality products.
• Managed logistics budgets and forecasting to achieve cost-effective operations.

• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
• Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Presented purchase offers to sellers for consideration.
• Developed and implemented marketing strategies to maximize sales and attract new clients.