Giacomo Ricci
Madison,WI
Summary
Hardworking and reliable candidate successful at managing multiple priorities. Willingness to take on challenging responsibilities if needed.
Overview
1
1
Certification
Work History
Customer Service Representative
Michael Todd's Dry Cleaning
Summer 2020 and 2021
- Handled approximately 35 customer orders a day including intake and pickup while maintaining quality customer service.
- Opened the local store location, balanced the register at the end of the day, and closed at the end of the day.
- Detailed articles of clothing into the computer system, wrapped and hung clothing on the conveyor for when customers picked up their order.
- Answered phone calls and recorded special instructions from the customers on how to clean their clothes.
Education
Bachelor of Science - Biology
University of Wisconsin - Madison
Madison, WI05.2025
High School Diploma -
Catholic Central High School
Burlington, WI05.2021
Skills
- Creative thinking
- Efficient Communication
- Adaptability
- Decision making
- Organizational skills
- Leadership
Certification
Certified Emergency Medical Responder
volunteer work
Open Arms Free Medical Clinic ((262)-379-1409) - Summer 2022
- Located in Elkhorn, Wisconsin
- This clinic provides free medical health care services to those in need.
- Worked in the pharmacy to dispense medication to the patients of the clinic.
- Compiled and organized clinic data into a computer data base.
Open Arms Free Clinic- Summer Select Internship ((262)-379-1409) - Summer 2022
- Located in Elkhorn, Wisconsin
- Shadowed various health professionals around the clinic learning the inner workings of an independent health system.
- Learned skills including how to room a patient, take a patient history, take vitals, assist at the pharmacy, and provide excellent bedside manner.
- Learned how to interpret patient information and medical history.
- Worked on community outreach by representing the clinic at a community event.
Advocate Aurora Burlington Hospital ((262)-767-6000) - 2020-present
- Interacted with patients
- Restocked supplies
- Transported patients
- Assisted nurses
Timeline
Customer Service Representative
Michael Todd's Dry Cleaning
Bachelor of Science - Biology
University of Wisconsin - Madison
High School Diploma -
Catholic Central High School
Certified Emergency Medical Responder
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