Giancarlo Delgado Viton
Cape Coral,Florida
Summary
Dynamic professional with a proven track record at Pollo Tropical, specializing in drawer balancing and customer relations. Demonstrates exceptional bilingual communication skills, enhancing client engagement and satisfaction. Versatile in various roles from cashier to driver, with a strong ability to upsell and contribute to team success. Committed to delivering excellence through meticulous report preparation and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Pollo Tropical
Cape Coral, FL
02.2024 - Current
- Collected payments and provided accurate change.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
Driver
Weber South Florida LLC
Punta Gorda, FL
06.2023 - 08.2023
- Adapted to changing routes or schedules as required by the employer.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Performed minor vehicle maintenance tasks to prevent disruptions.
Education
Associate of Arts - Psychology
Florida SouthWestern State College
Fort Myers, FL04-2025
High School Diploma -
Island Coast High School
Cape Coral, FL05-2023
Skills
- Drawer balancing
- Product restocking
- Returns processing
- Customer relations
- Exchanges processing
- Report preparation
- Fluent bilingualism
- Verbal and written communication
- Upselling strategies
Accomplishments
- High School Diploma, Graduated with a GPA exceeding 3.50
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Cashier
Pollo Tropical
02.2024 - Current
Driver
Weber South Florida LLC
06.2023 - 08.2023
Associate of Arts - Psychology
Florida SouthWestern State College
High School Diploma -
Island Coast High School
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