Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Gianini Spirache
Open To Work

Gianini Spirache

Regional Service Manager
Reading,USA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Regional Service ManagerSales RepresentativeCustomer Service Manager

Work Type

Full Time

Location Preference

HybridRemoteOn-Site
Location: Reading, USA, USReading, PA
Open to relocation: No

Salary Range

65000/yr - 200000/yr

Important To Me

Work-life balanceCompany CultureWork from home optionPaid time off401k match

Summary

Accomplished bilingual electronics and physical security manager with extensive regional leadership experience in New Jersey and Pennsylvania, specializing in the financial sector. Proven track record of overseeing teams that support burglary and fire alarms, CCTV systems, pneumatic tube systems, cash-handling units, and lock work for financial institutions. Renowned for building strong client relationships and consistently exceeding billable targets while driving operational performance through effective project management and a focus on key performance indicators. Expertise in service management and electronic security sales enhances the ability to deliver exceptional customer service and optimize operational efficiency.

Overview

21
21
years of professional experience

Work History

Regional Service Manager

WITTENBACH BUSINESS SYSTEMS
Reading, PA
08.2007 - 04.2026
  • Managed operations of a highly trained technician team to ensure consistent delivery of high-quality support for financial market clients in PA and NJ.
  • Analyzed customer performance metrics quarterly, formulating strategic improvement plans to drive compliance with SLAs and surpass KPI benchmarks.
  • Administered hiring, separation, and performance review procedures, fostering improved team dynamics and employee retention rates.
  • Directed inventory oversight and project execution, enhancing supply chain efficiency and maintaining project timelines.
  • Trained and mentored field service technicians to enhance technical skills and service delivery.
  • Managed regional field service operations to ensure timely and efficient customer support.
  • Collaborated with cross-functional teams to address client issues and optimize equipment performance.

Sales Representative

Slomin's Security
Reading, PA
06.2005 - 07.2007
  • Facilitated sales of electronic security solutions to residential and commercial customers, consistently achieving sales targets.
  • Achieved monthly sales targets through proactive lead generation and follow-up strategies to drive revenue growth.
  • Managed scheduling of client appointments and conducted comprehensive on-site surveys to design personalized security proposals.
  • Developed strong rapport with customers, leading to increased satisfaction and sustained repeat business.

Education

High School Diploma -

Franklin D Roosevelt High School
Brooklyn, NY
05-1992

No Degree - Some college

Reading Area Community College
Reading, PA

Skills

  • Customer service
  • Electronic and physical security
  • Account management
  • Outside Sales
  • Supervising experience
  • Team hiring
  • Communication skills
  • Training & development
  • Performance review processes
  • Scheduling coordination
  • Teamwork
  • Team leadership

Languages

English
Full Professional
Romanian - Fluent
Limited Working

Additional Information

  • Authorized to work in the US for any employer
  • Active board member at the Romanian Community Center, contributing to community leadership and ongoing initiatives.

Timeline

Regional Service Manager

WITTENBACH BUSINESS SYSTEMS
08.2007 - 04.2026

Sales Representative

Slomin's Security
06.2005 - 07.2007

High School Diploma -

Franklin D Roosevelt High School

No Degree - Some college

Reading Area Community College
Gianini SpiracheRegional Service Manager
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