Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Bilbrey

Wellington

Summary

Dynamic professional with a proven track record in customer service and data management at Caldwell and La Barba Cigars. Skilled in Quickbooks and adept at fostering client relationships, resulting in increased repeat business. Known for exceptional organization and time management, ensuring seamless operations and a welcoming atmosphere for clients.

Overview

4
4
years of professional experience

Work History

Salon Assistant/Front Desk Receptionist

Salon Aquatica
Jupiter
07.2024 - 11.2025
  • Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
  • Sanitized tools, followed safety standards and kept salon clean and safe.
  • Provided shampooing services to clients including scalp treatments and conditioning treatments.
  • Organized stockroom shelves ensuring proper product placement according to expiration date or lot number.
  • Prepared workstations for upcoming appointments by setting up styling chairs with necessary towels and tools.
  • Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.

Remote Coustomer Service/ Sales Representative

Caldwell and La Barba Cigars
Loxahatchee
03.2022 - 06.2024
  • Developed and maintained strong relationships with existing clients to ensure repeat business.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Leveraged computer system to input customer orders and pricing information.
  • Collaborated with the marketing team to identify and pursue new sales leads and opportunities.
  • Maintained and updated customer database with contact details and sales interaction history.
  • Followed up on pending orders and inquiries in a timely manner.
  • Produced sales documents, finalized deals and filed records.

Education

High School Diploma -

Seminole Ridge Community High School
Loxahatchee, FL
05-2024

Skills

  • Customer service
  • Quickbooks
  • Microsoft outlook, word, and Excel
  • Data entry
  • Organization and time management
  • Data management
  • Verbal communication
  • Leadership

Timeline

Salon Assistant/Front Desk Receptionist

Salon Aquatica
07.2024 - 11.2025

Remote Coustomer Service/ Sales Representative

Caldwell and La Barba Cigars
03.2022 - 06.2024

High School Diploma -

Seminole Ridge Community High School

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Gianna Bilbrey