Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Gianna Ciprian

Leesburg ,Florida

Summary

Successful sales rep with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Overview

4
4
years of professional experience

Work History

Customer Sales Representative

A Plus Pavers And Design
02.2020 - 10.2023
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Maintained and managed customer files and databases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Preschool Assistant Teacher

Patch Daycare
04.2022 - 11.2022
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Organized snack time and nap hours.
  • Supervised children during in-classroom activities and on playground.

Education

High School Diploma -

Astronaut High School
Titusville, FL
06.2023

Skills

  • POS Systems
  • Complaint Resolution
  • Cross-Functional Collaboration
  • Product Knowledge
  • Salesforce
  • Salesmanship
  • Customer Engagement
  • Intuit QuickBooks

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Portuguese
Professional Working

Timeline

Preschool Assistant Teacher

Patch Daycare
04.2022 - 11.2022

Customer Sales Representative

A Plus Pavers And Design
02.2020 - 10.2023

High School Diploma -

Astronaut High School

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Gianna Ciprian