Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gianna Conrad

Charlotte ,NC

Summary

Dynamic Pharmacy Technician with proven expertise in streamlining medication management and resolving insurance claims. Skilled in problem-solving and team collaboration, I enhance patient care while ensuring compliance. Committed to confidentiality and HIPAA, I optimize workflows to support operational efficiency and deliver exceptional service.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

AnewHealth
Remote
09.2025 - Current

Managed incoming call inquiries, providing detailed information and assistance.

Managed refill requests to maintain optimal inventory levels and support operational efficiency.

Streamlined medication management processes to enhance patient care.

Resolved insurance claim rejections through thorough analysis and follow-up.

Pharmacy Technician

Moose Pharmacy of Monroe
Rock Hill, SC
01.2025 - 09.2025
  • Assisted in prescription processing and verification to ensure accuracy and compliance with regulations.
  • Managed inventory levels, including ordering and restocking medications as needed.
  • Provided exceptional customer service by addressing patient inquiries and concerns promptly.
  • Collaborated with pharmacists to prepare compounded medications according to established protocols.

Pharmacy Technician

Family Care Specialty Pharmacy
Rock Hill
01.2022 - 01.2025
  • Assisted in prescription processing and verification to ensure accuracy and compliance with regulations.
  • Managed inventory levels, including ordering and restocking medications as needed.
  • Provided exceptional customer service by addressing patient inquiries and concerns promptly.
  • Collaborated with pharmacists to prepare compounded medications according to established protocols.

Education

Associate of Science - Science

York Technical College
Rock Hill, SC
06.2025

Skills

Problem-solving skills

Team collaboration

Confidentiality and HIPAA

Workflow optimization

Timeline

Pharmacy Technician

AnewHealth
09.2025 - Current

Pharmacy Technician

Moose Pharmacy of Monroe
01.2025 - 09.2025

Pharmacy Technician

Family Care Specialty Pharmacy
01.2022 - 01.2025

Associate of Science - Science

York Technical College
Gianna Conrad