Gianna Curcio
Manahawkin
Summary
Dynamic Medical Assistant with proven expertise at Well Urgent Care, excelling in patient intake and care coordination. Skilled in HIPAA compliance and patient scheduling, I enhanced patient satisfaction by streamlining processes and fostering trust through effective communication. Committed to delivering quality care and improving operational efficiency in fast-paced environments.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Well Urgent Care
01.2025 - Current
- Managed patient intake processes, including documentation and electronic health record updates.
- Administered immunizations and medications under physician supervision, following strict protocols.
- Coordinated with laboratory staff for specimen collection and processing, ensuring timely results delivery.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Server
Russo's Italian Restaurant
07.2021 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, maintaining a smooth dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Trained new servers on menu items, service standards, and restaurant protocols.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
Education
Associate of Arts - General Studies Science
Ocean County College
Toms River, NJ05-2025
High School Diploma -
Southern Regional Highschool
Manahawkin, NJ06-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
Timeline
Medical Assistant
Well Urgent Care
01.2025 - Current
Server
Russo's Italian Restaurant
07.2021 - Current
Associate of Arts - General Studies Science
Ocean County College
High School Diploma -
Southern Regional Highschool