- Avid Reader
- Yoga
- Outdoor Recreation
- Volunteering
Gianna Dallape
Ogden,UT
Summary
Adaptable professional with a versatile background in hospitality and ranch management. Known for strong communication and multitasking abilities, fostering a collaborative environment and enhancing guest experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Spoke On Center
Moab, UT
12.2024 - 12.2026
- Prepared and served a variety of cocktails, ensuring adherence to standard recipes and presentation guidelines.
- Provided exceptional customer service by engaging patrons and responding to inquiries promptly.
- Collaborated with kitchen staff to coordinate food orders efficiently during peak hours.
- Utilized POS systems for order processing and payment transactions, ensuring accuracy in billing.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on operational procedures, cocktail preparation, and bar equipment usage.
Wrangler and Office Manager
Beaver Creek Stables
Avon, CO
06.2020 - 10.2024
- Managed daily care and feeding of horses, ensuring optimal health and well-being.
- Coordinated trail rides, assessing rider skill levels to ensure safety and enjoyment.
- Enhanced customer satisfaction by providing guided tours and educational experiences about equine care.
- Improved horse handling skills by implementing safe and effective techniques for daily care and training.
- Evaluated horse behavior patterns to develop tailored training strategies that improved overall performance levels.
- Maintained cleanliness and safety of corrals and horse facilities.
- Conducted comprehensive assessments of client needs before matching them with appropriate horses or activities.
- Oversaw daily office operations, ensuring adherence to company policies and compliance regulations.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Managed front desk operations, providing exceptional customer service to visitors and clients.
Head Wrangler
Hauer Ranch
Moab, UT
10.2021 - 02.2024
- Supervised daily operations of livestock care and management.
- Developed training programs for new wranglers to enhance skills and safety practices.
- Supervised safety procedures during horse rides and interactions to provide safe and enjoyable ranch stays for guests.
- Maintained the health and well-being of horses with proper grooming, feeding, and exercise routines.
- Developed relationships with local businesses to promote cross-marketing opportunities and increase visibility in the community.
- Led trail rides through various terrains while maintaining an engaging atmosphere educating riders about the surrounding ecosystem.
- Enhanced guest satisfaction by providing personalized horseback riding experiences and addressing individual needs.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
Server
Old Faithful Dining Room
Yellowstone National Park County (historical), MT
04.2019 - 11.2019
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat patronage.
- Managed multiple tables simultaneously while maintaining attention to detail and high service standards.
- Implemented efficient workflow strategies that improved order accuracy and reduced wait times for customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
LMT - Massage Therapy
Healing Mountain Massage School
Ogden UT07-2026
Skills
- Multitasking proficiency
- Dependable worker
- Highly reliable
- Deep tissue massage
- Professionalism and ethics
- Social skills
Certification
- T.I.PS Certification 2018-2026
- Server Safe Certification - 2021-2026
- First Aid Certification -2020-2026
- Licensed Massage Therapist - 2026
Interests
Timeline
Bartender
Spoke On Center
12.2024 - 12.2026
Head Wrangler
Hauer Ranch
10.2021 - 02.2024
Wrangler and Office Manager
Beaver Creek Stables
06.2020 - 10.2024
Server
Old Faithful Dining Room
04.2019 - 11.2019
LMT - Massage Therapy
Healing Mountain Massage School