Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gianna De La Rosa

Summary

Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.

Overview

5
5
years of professional experience

Work History

Receptionist

HomeKare Inc. Of Dona Ana
03.2025 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Assisted with planning office events and meetings for smooth execution.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Organized, maintained and updated information in computer databases.

Receptionist

HomeKare Inc. Of Dona Ana
07.2023 - 07.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Retail Sales Worker

Nadea's Candles
12.2023 - 04.2024
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Assisted with inventory management, ensuring accurate product counts and timely restocking.
  • Greeted customers and helped with product questions, selections, and purchases.

Babysitter

Family/Family Friend
04.2020 - 05.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Pet Bather/Assistant

The Doghouse
07.2022 - 11.2022
  • Improved pet cleanliness by thoroughly washing, rinsing, and drying animals in a timely manner.
  • Reduced pet stress during bathing appointments by utilizing calming techniques and creating a soothing environment.
  • Enhanced customer satisfaction by providing attentive and compassionate care for pets during bathing sessions.
  • Assisted groomers with prepping pets for haircuts, nail trims, and ear cleanings as needed.
  • Prevented injury or discomfort to pets with careful handling techniques and proper use of grooming equipment.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Education

Associate of Arts - Psychology

New Mexico State University
Las Cruces, NM
05-2026

High School Diploma -

Gadsden High School
Anthony, NM
05-2023

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Professional demeanor
  • Customer/Client relations
  • Positive and professional
  • Reception desk management
  • Goal-oriented mindset
  • Cleanliness maintenance
  • Problem-solving

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Receptionist

HomeKare Inc. Of Dona Ana
03.2025 - Current

Retail Sales Worker

Nadea's Candles
12.2023 - 04.2024

Receptionist

HomeKare Inc. Of Dona Ana
07.2023 - 07.2024

Pet Bather/Assistant

The Doghouse
07.2022 - 11.2022

Babysitter

Family/Family Friend
04.2020 - 05.2023

Associate of Arts - Psychology

New Mexico State University

High School Diploma -

Gadsden High School

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Gianna De La Rosa