Gianna Diaz-Arteaga
Ben Lomond,CA
Summary
Friendly and outgoing customer service professional with experience in fast-paced cafe and restaurant environments. Skilled in creating welcoming guest experiences, multitasking, and working efficiently with teams. Excited to bring positive energy and strong hospitality skills to a host position, while also pursuing an health science degree.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Cashier
Gayle’s Bakery and Rosticceria
04.2025 - Current
- Delivered exceptional customer service to hundreds of guests in a fast-paced, high-volume bakery and restaurant environment
- Took customer orders accurately and efficiently while maintaining strong menu knowledge of bakery items, beverages, and daily specials
- Prepared and served food while maintaining cleanliness and food safety standards
- Processed card transactions using POS systems with accuracy
- Collaborated with kitchen staff and coworkers to ensure timely service during busy rush periods
- Assisted with opening and closing duties, restocking supplies, and maintaining organized work areas
- Built strong communication and multitasking skills in a fast-paced team environment
Server
Dharmas Restaurant
06.2023 - 02.2025
- Processed customer orders efficiently through phone and in-person interactions.
- Executed preparation and service of salads, soups, and cold beverages.
- Assisted customers by also preparing and serving coffee beverages, ensuring satisfaction with each order as a barista.
- Ensured cleanliness and restocking of supplies while fostering collaboration with coworkers.
Education
Health Sciences
Cabrillo College
Aptos, CA05.2026
High School Diploma -
Soquel High School
Soquel, CA05.2023
Skills
- Excellent Customer Service
- Time Management
- Problem Solving
- Multitasking
- Ability to Work Under Pressure
- Cash Handling
- POS Systems
- Attention to Detail
Certification
Food Handler Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Cashier
Gayle’s Bakery and Rosticceria
04.2025 - Current
Server
Dharmas Restaurant
06.2023 - 02.2025
Health Sciences
Cabrillo College
High School Diploma -
Soquel High School