Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gianna Edwards

Gianna Edwards

Houston

Summary

Reliable server highly skilled in accurately fulfilling complex orders. Positive, upbeat, and passionate about providing beverage knowledge to aid guests in creating memorable experiences.

Overview

5
5
years of professional experience
2025
2025
years of post-secondary education

Work History

Cocktail Server

Sneaks Coffee & Lounge
Houston
07.2025 - Current
  • Served a diverse menu of cocktails and beverages to patrons efficiently.
  • Maintained cleanliness and organization of the dining and bar areas.
  • Handled customer inquiries and resolved any issues with professionalism and care.
  • Managed beverage and bottle orders in a timely manner to guests at tables.
  • Processed credit card transactions using Toast system accurately entering sales into register system.
  • Provided excellent customer service to guests by anticipating their needs and responding promptly to requests.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Coordinated with management to organize special events and promotions.

Server

Lost and Found
Houston
10.2024 - 06.2025
  • Provided exceptional customer service in a fast-paced dining environment.
  • Assisted in menu knowledge and recommended food and beverage pairings.
  • Managed table settings and ensured cleanliness throughout dining areas.

Server/Bartender

Buffalo Wild Wings
Rosenberg
01.2021 - 10.2024
  • Provided friendly and efficient service to guests in a fast-paced environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness of dining area, ensuring a welcoming atmosphere for guests.
  • Assisted in training new servers on menu items and service standards.
  • Upsold menu items effectively, promoting specials to enhance guest experience.

Education

Associate of Arts - Business Administration

Houston Community College
Houston, TX
08.2021 - 09.2025

Lawrence E. Elkins Highschool
Missouri City, Texas

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Conflict resolution
  • Effective communication

Timeline

Cocktail Server

Sneaks Coffee & Lounge
07.2025 - Current

Server

Lost and Found
10.2024 - 06.2025

Associate of Arts - Business Administration

Houston Community College
08.2021 - 09.2025

Server/Bartender

Buffalo Wild Wings
01.2021 - 10.2024

Lawrence E. Elkins Highschool
Gianna Edwards