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Driven and enthusiastic individual seeking a position where I can utilize my exceptional organizational skills and aptitude for interpersonal communication. Skilled in team leadership, customer service excellence, and strategic planning. Proficient in inventory management, staff training, and fostering a positive work environment. Committed to exceeding organizational goals and delivering exceptional shopping experiences.
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.

Experienced service professional with 10 years of high-volume customer engagement, now pursuing a career transition into a structured, growth-oriented role where communication, multitasking, and operational support skills contribute to business success.

Dependable and detail-oriented administrative professional with a proven track record in customer service, office coordination, and high-volume clerical support. Expertise in Microsoft Office Suite, records management, scheduling, and multi-line phone operation enhances the ability to process sensitive documents and coordinate meetings efficiently. Demonstrated success in leading teams to achieve project goals through effective management and strategic planning, while strong organizational and communication skills foster collaboration and drive performance. Known for overseeing project execution with precision and adapting seamlessly to dynamic work environments.

Dynamic bilingual professional with a strong background in customer service and team leadership, ready to transition into a new role. Skilled in organization and communication, proficient in Microsoft Excel and Word. Known for accuracy, dependability, and excelling in teamwork under pressure.

Personable and customer-focused professional with a proven ability to build positive relationships and create welcoming experiences for clients, guests, and co-workers. Skilled in active listening, clear communication, and conflict resolution, with a reputation for maintaining a friendly, approachable demeanor in fast-paced environments. Dedicated to ensuring every interaction leaves a lasting, positive impression.

Gianna Elicier-Rivera

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Bachelor of Arts - ESE/ESOL/Elementary Education

High School Diploma -

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Team Lead

Bachelor of Arts - ESE/ESOL/Elementary Education

High School Diploma -

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