Gianna Ferrara
Brooklyn,NY
Summary
College Student with experience in special education support and customer service. Ability to provide individualized assistance and focus on student safety, contributing to a positive learning environment. Skilled in communication, organization, and time management, allowing for advancement in the workplace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Substitute Paraprofessional
NYCDOE
Brooklyn, NY
12.2025 - 03.2026
- Supported students with individualized attention to promote engagement and stability within the classroom.
- Oversaw student classroom and lunchroom activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, both in classwork and outside activities.
Cashier and Server
Jacks Corner
Far Rockaway, NY
05.2025 - 10.2025
- Took customer orders while accurately operating transactions through cash and credit card systems.
- Maintained cleanliness and organization in the workplace.
- Restocked and organized merchandise such as beverages and pastry items.
- Served food to customers in a timely and well-organized manner.
- Collaborated with team members to perform tasks including making coffee, boxing pastry items, and organizing order tickets.
Education
Bachelor of Science -
Bachelor of Arts - Undecided
St. John's University
Jamaica, NY05-2029
High School Diploma -
Xaverian High School
Brooklyn, NY06-2025
Skills
- Behavioral support
- Special education support
- Classroom supervision
- Patience and empathy
- Customer service
- Time management skills
Certification
First Aid, CPR, AED certified
Issued on 6/3/2024
Staten Island Emergency Medical Training Center, Inc.
Timeline
Substitute Paraprofessional
NYCDOE
12.2025 - 03.2026
Cashier and Server
Jacks Corner
05.2025 - 10.2025
Bachelor of Science -
Bachelor of Arts - Undecided
St. John's University
High School Diploma -
Xaverian High School