Gianna Ghee
Valdosta,GA
Summary
Dynamic shift lead with proven expertise at Everbowl in training staff and enhancing operational efficiency. Skilled in inventory management and effective communication, I successfully implemented best practices during peak hours, significantly improving service flow. Committed to fostering teamwork and delivering exceptional customer service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Shift Lead
Everbowl
Valdosta, Georgia
10.2024 - Current
- Trained new employees on operational procedures and company policies to ensure compliance.
- Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
- Monitored inventory levels, facilitating timely restocking of supplies as necessary.
- Implemented best practices during peak service hours to enhance operational efficiency.
Cashier
Valdosta Kettle Works
Valdosta, Georgia
07.2019 - Current
- Processed customer transactions efficiently at fast-paced retail environment.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash register and balanced cash drawer daily.
- Collaborated with team members to ensure smooth store operations.
Front of House Employee
Chick-fil-A
Valdosta, Georgia
11.2022 - 02.2024
- Greeted guests warmly and ensured a positive dining experience.
- Managed cash register operations and processed customer transactions efficiently.
- Maintained cleanliness and organization in dining areas and service stations.
- Assisted team members during peak hours to ensure smooth service flow.
- Prepared food items according to restaurant standards for quality and safety.
- Handled customer inquiries and resolved issues promptly and courteously.
Education
High School Diploma -
Lowndes High School
Valdosta05-2025
Finance
Valdosta State University
Valdosta, GASkills
- Time management
- Customer service
- Inventory management
- Team collaboration
- Shift leadership
- Decision-making capacity
- Effective communication
- Employee training
- Crew coordination
Affiliations
- Community Service/Involvement
- Digital Design
- Marketing
- Sports
Accomplishments
- Dean's List January 2024-Spring 2025
Timeline
Shift Lead
Everbowl
10.2024 - Current
Front of House Employee
Chick-fil-A
11.2022 - 02.2024
Cashier
Valdosta Kettle Works
07.2019 - Current
High School Diploma -
Lowndes High School
Finance
Valdosta State University
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