Gianna Giambrone
Peoria,AZ
Summary
Dynamic professional with experience at Walt Disney Company, excelling in effective communication and conflict resolution. Proven ability to enhance guest satisfaction through attentive service and proactive problem-solving. Skilled in video production and equipment organization, consistently delivering high-quality results in fast-paced environments. Committed to fostering positive team collaboration and ensuring memorable experiences.
Overview
4
4
years of professional experience
Work History
college program participant
Walt Disney Company
Orlando, FL
08.2025 - 10.2025
- Ensured guests felt welcomed upon arrival.
- Provided guidance to guests.
- Facilitated the return of misplaced items to their rightful owners.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of guests promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
student worker
Grand Canyon Education
Phoenix, AZ
10.2023 - 04.2025
- Supported videographers in arranging equipment for promotional content.
- Retrieving and organizing camera, lighting, and audio equipment
- Organized and designed scenes to achieve desired visual outcomes.
barista
NW Coffee at the District
Phoenix, AZ
11.2023 - 01.2024
- Customer service
- Preparing coffee and blended drinks
- Operating an espresso machine
- Preparing and dating various beverage ingredients (food safety trained)
- Operating a POS system
- Restocking various shelf products
server
Harkins CineGrill Theater
Peoria, AZ
06.2023 - 11.2023
- Greeting guests
- Showing guests to their seats
- Operating a restaurant POS system
- Inputting tip payments into tip pool
- Delivering and serving food and alcoholic beverages
barista
Tumbleweed Coffee Co.
Anthem, AZ
05.2023 - 06.2023
- Customer service
- Preparing coffee and blended drinks
- Operating an espresso machine
- Preparing and dating various beverage ingredients (food safety trained)
- Operating a POS system
barista
Starbucks Coffee Company
Phoenix, AZ
06.2021 - 02.2023
- Customer service
- Preparing coffee and blended drinks
- Operating an espresso machine
- Preparing and dating various beverage ingredients (food safety trained)
- Operating a POS system
- Restocking various shelf products
Education
Bachelor of Arts - Emphasis in Production
Grand Canyon University
Phoenix, AZ04.2025
Skills
- Video production
- Equipment organization
- Effective communication
- Team collaboration
- Conflict resolution
- Attention to detail
- Friendly, positive attitude
- Communication skills
- Problem solving
- Proficiency in Adobe Creative Suite
Affiliations
- Digital/Film Photography
- Travel
- Skiing
References
References available upon request.
Timeline
college program participant
Walt Disney Company
08.2025 - 10.2025
barista
NW Coffee at the District
11.2023 - 01.2024
student worker
Grand Canyon Education
10.2023 - 04.2025
server
Harkins CineGrill Theater
06.2023 - 11.2023
barista
Tumbleweed Coffee Co.
05.2023 - 06.2023
barista
Starbucks Coffee Company
06.2021 - 02.2023
Bachelor of Arts - Emphasis in Production
Grand Canyon University