Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Gorman

North Fort Myers

Summary

Dedicated CNA graduate with hands-on clinical experience in fast-paced environments. Skilled in patient care, communication, and teamwork, with a strong focus on quality support. Able to remain calm under pressure, adapt swiftly to changing situations, and foster positive relationships with patients and colleagues.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Barista

Dutch Bros
Cape Coral
01.2026 - Current
  • Delivered friendly, efficient customer service in high-energy environment
  • Maintained positive interactions while working effectively under pressure
  • Handle cash transactions accurately and responsibly
  • Facilitated team operations through clear communication, flexibility, and supportive leadership
  • Maintain cleanliness, organization, and food safety standards
  • Build strong interpersonal skills through daily customer interaction

Crew Member

Crumbl Cookies
Cape Coral
06.2024 - 12.2025
  • Handled customer interactions professionally and resolved concerns calmly
  • Worked efficiently in a fast-paced customer service environment
  • Demonstrated strong teamwork and communication during busy shifts
  • Managed multiple tasks while maintaining accuracy and attention to detail
  • Maintained cleanliness and sanitation standards at all times
  • Built reliability through consistent attendance and strong work ethic

Education

Mariner High School
Cape Coral, Florida
08.2022 - 05.2026

Skills

  • Cash handling
  • Customer Service Experience
  • Multitasking in Fast-Paced Environments
  • Time Management
  • Dependable & Quick Learner
  • Communication & Teamwork
  • Professionalism & Strong Work Ethic
  • Patient Care Assistance
  • Vital Signs Monitoring
  • Infection Control & Safety Procedures
  • Compassionate Patient Support

Timeline

Barista

Dutch Bros
01.2026 - Current

Crew Member

Crumbl Cookies
06.2024 - 12.2025

Mariner High School
08.2022 - 05.2026
Gianna Gorman