Gianna Haupt
Shamokin,PA
Overview
3
3
years of professional experience
Work History
Sales Manager
Ulta Beauty
Selinsgrove, PA
04.2024 - Current
- Handles guest relations issues, enabling quick resolution, and guest satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies
- Handles event planning with brand partners and execution of events
- Led a successful sales team by providing motivational coaching and performance-based incentives
- Executing our Guest Engagement Leader program to ensure our guests have a friendly and inspiring experience while shopping with us
- Coaching beauty advisors and task associates daily for top performance and personal growth
- Completing opening/closing tasks such as point of sale systems, safe counts and closing the store
- Adjusting payroll as needed for maximum productivity
Merchandise Manager, Full Time
Ulta Beauty
Selinsgrove, PA
09.2023 - 04.2024
- Responsible for shipment processes, omni sales, markdowns and operational organization throughout the store
- Leads task associates in shipment, replenishment and other operational tasks
- Works in fast pace environments while following company guidelines and suggestions
- Executing our Guest Engagement Leader program to ensure our guests have a friendly and inspiring experience while shopping with us
- Coaching beauty advisors and task associates daily for top performance and personal growth
- Completing opening/closing tasks such as point of sale systems, safe counts and closing the store
- Adjusting payroll as needed for maximum productivity
Lead Cashier, Full Time
Ulta Beauty
Allentown, PA
04.2023 - 09.2023
- Helps train new cashiers with ringing out guests, returns, exchanges and refunds
- Responsible for keeping cashwrap clean, organized and stocked
- Inspires fellow cashiers to promote loyalty & credit with guests during each interaction
- Helps support management team with open and close tasks, exit inspections for associates and team chat in/outs.
Beauty Advisor, Part Time
Ulta Beauty
Selinsgrove, PA
11.2022 - 04.2023
- Offers one-on-one time with guests to assist with products based on guests interest or items already selected for purchase
- Helps drive Ulta Beauty Rewards card & loyalty program along with our Ulta Beauty app to ensure guests are maximizing their savings
- Inform guests of current promotions and sales
- Handles sales transactions, returns and refunds
- Ensuring store is replenished throughout the day while following company standards and making sure guests stay our top priority.
Personal Shopper, Part Time
Walmart
Coal Township, PA
12.2021 - 03.2022
- Fulfilled customer orders by reviewing orders, locating, carefully selecting, and preparing merchandise
- Coordinating with fellow employees, reviewing orders and consolidating customer orders to ensure efficient fulfillment
- Complied with company policies, procedures, and standards of ethics and integrity
- Provided customer service by acknowledging customers in my work area, identifying customer needs, and assisting with purchasing decisions.
Education
Associates of Business Fundamentals -
University of Phoenix
Phoenix, AZ06.2024
High School Diploma -
Shamokin Area High School
Coal Township, PA06.2021
Skills
- Customer service
- Communication skills
- Leadership
- Merchandising
- Sales Coaching
- Organizational Skills
Timeline
Sales Manager
Ulta Beauty
04.2024 - Current
Merchandise Manager, Full Time
Ulta Beauty
09.2023 - 04.2024
Lead Cashier, Full Time
Ulta Beauty
04.2023 - 09.2023
Beauty Advisor, Part Time
Ulta Beauty
11.2022 - 04.2023
Personal Shopper, Part Time
Walmart
12.2021 - 03.2022
Associates of Business Fundamentals -
University of Phoenix
High School Diploma -
Shamokin Area High School