Summary

Overview

Work History

Education

Skills

Timeline

Gianna Marrero

Landing,New Jersey

Summary

Recent graduate with foundational knowledge and hands-on experience gained through academic projects and work experience. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

2

2

years of professional experience

Work History

Sales Associate

Aerie By American Eagle Outfitters

10.2022 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Prioritized helping customers over completing other routine tasks in store.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

High School Diploma -

Roxbury High School

Succasunna, NJ

06-2024

Skills

Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Goal-Oriented

Money Handling
Verbal/written communication
Sales expertise
Merchandising knowledge
Shipment Processing
Excellent people skills

Timeline

Sales Associate

Aerie By American Eagle Outfitters

10.2022 - Current

High School Diploma -

Roxbury High School