Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Gianna Morando

Gianna Morando

Frisco,TX

Summary

A total peoples person with positive energy that never dulls, even throughout change or conflict. Known for consistently enhancing customer experiences and dedicated to building relationships with every person encountered. Exceptional work ethic, and eager to learn all there is to know about the process of building and buying homes!

Overview

4
4
years of professional experience

Work History

Barista

Dutch Bros
McKinney, Texas
09.2022 - Current
  • Engaged customers in friendly conversation to enhance their experience.
  • Communicated with team members to ensure great service during busy hours.
  • Greeted customers, took orders and offer recommendations based on their personal preferences.
  • Memorized "regulars" names and drinks.
  • Described menu items to customers and suggested products based on stated preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.

Dog Nanny

Multiple
Frisco, Texas
05.2022 - Current
  • Provided daily care for dogs, including feeding and walking.
  • Communicated with pet owners about their dogs' behaviors and needs.
  • Maintained clean living spaces for owners to return to
  • Monitored dogs for signs of distress during care sessions.
  • Followed specific instructions from owners regarding dog care routines.

Family Nanny

Multiple
Frisco, Texas
02.2024 - 08.2025
  • Built strong relationships with children and parents.
  • Provided transportation to school, appointments, and extracurricular activities as needed.
  • Communicated with parents regarding children's behavior and progress.
  • Maintained a clean and organized living space.
  • Assisted with homework and projects.
  • Managed household tasks such as light cleaning duties, and grocery shopping when necessary.

Server

The Grind
McKinney, Texas
09.2021 - 06.2022
  • Provided exceptional customer service during busy dining hours.
  • Assisted with menu explanations and food recommendations to guests.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials.

Education

High School Diploma -

Independence High School
Frisco, TX
05-2023

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Effective communication
  • Relationship building
  • Adaptability to changes
  • Organizational skills

Languages

Spanish
Limited

Affiliations

  • Reading
  • Working out
  • Learning spanish

Timeline

Family Nanny

Multiple
02.2024 - 08.2025

Barista

Dutch Bros
09.2022 - Current

Dog Nanny

Multiple
05.2022 - Current

Server

The Grind
09.2021 - 06.2022

High School Diploma -

Independence High School
Gianna Morando